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Crystal Heating & Cooling

4.9

About this business

Since 1965 Crystal Heating & Cooling, a factory-authorized Carrier dealer, has served St. Louis metropolitan residential and commercial customers with the best HVAC products and service in the industry. We consistently solve problems & exceed expectations, whether a quick tune-up or an entirely new system, we'll take care of you. Emergencies will be handled swiftly & efficiently. We're "The Fleet That Can't Be Beat." Your comfort is our top priority, day & night. Schedule a free consultation today and make sure to check out ... read more

Location details

3 Cave Industrial Dr, Festus, MO, 63028, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.93,008 reviews
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Lori Bennett Jahn's profile image
Lori Bennett Jahn 
8 years ago

I have had a contract with Crystal Heating and Cooling for over 14 years. Both my heater and air conditioner have been replaced throughout the years. Service is always excellent. Darren is my service technician and has been for almost all of those years. I am confident that Darren will take care of any issues that will occur. I highly recommend Crystal Heating and Cooling. 

Daniel Rowe's profile image
Daniel Rowe 
8 years ago

Darren H. was on site this morning to perform the semi-annual preventive maintenance inspection on our three HVAC units. Darren was polite, attentive and available to discuss and answer any questions we might have had regarding the systems. Darren completed his work in a timely manner that included removing and replacing the 28-year old dual run capacitor on the main floor condensing unit. Filters were checked and changed and the condenser coils were cleaned on each unit. 

Cathy Kneidl's profile image
Cathy Kneidl 
recommend  Recommended
8 years ago

Great service for over 15 years!! Gary is very conscientious and professional. He offers me options whenever possible. When issues do arise, and that has been infrequent, Dwayne is great about sending a service person our ASAP! 

Darryl Green's profile image
Darryl Green 
recommend  Recommended
8 years ago

I have used Crystal for probably 15 yrs or more and use them for my rental properties as well. I have always had great service particularly with having the maintenance agreement on all the properties. It allows me to know how the systems are operating and keep them maintained at the lowest possible cost by catching things early. It also is very convenient because we and our renters have a lot less chance of breakdown. If we do have problems when I call and they see we are on the maintenance plan we get priority service every... read more

Jim Annand's profile image
Jim Annand 
8 years ago

Joe K. did an amazing job! Very professional and thourough. Joe is a very pleasant man and obviously takes great pride in his work. 

Sue OToole's profile image
Sue OToole 
recommend  Recommended
8 years ago

As always great service. New stat installed. Explained how to operate before he left. 

Phyllis Hargis's profile image
Phyllis Hargis 
recommend  Recommended
8 years ago

Yes, it was again time for my heating and cooling 6-month's service. Unlike most years when I procrastinate for more like 9 months, I actually called and made an appointment at the 6-month mark. Crystal Heating and Cooling provided great customer service by scheduling me on the day and time that fit my schedule. Cary J. was the service technician. I received a call that he was on his way...and he showed up right on time. Cary went to work immediately, made sure I had the correct filter, questioned any concern I had about mol... read more

Lori Carroll's profile image
Lori Carroll 
8 years ago

Very professional and expedient with their service. 

Judy Simmons Young's profile image
Judy Simmons Young 
recommend  Recommended
8 years ago

Frequently asked questions about Crystal Heating & Cooling

How is Crystal Heating & Cooling rated?

Crystal Heating & Cooling has a 4.9 star rating with 3,008 reviews. 

When is Crystal Heating & Cooling open?

Crystal Heating & Cooling is closed now. It will open on Tuesday at 8:00 a.m. 

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