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Crown Chrysler Dodge Jeep
- Car Dealers
- Greensboro, NC
About this business
Location details
3710 W Wendover Ave, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After communicating with a sales person for a week or so, I called to confirm the price and what it consisted of as I live 2 hours away and didnt want to drive all that way if we were not going to start out at the same price for the negotiations. I arrived and was not only offered an insulting amount for my trade, was told that the internet price consisted of all these rebates and incentives that I was told the day before were not contingent on this price. After the sales manager and Tyler listened to the phone call in which... read more
Made an appointment at 3 pm, travel over 1 hour to find out the unit was sold, Sad.
Business response:
Greetings Jose and thank you for taking the time to provide a review of your experience with us. I am very disappointed to learn that your experience was unpleasant as this does not reflect the culture and standards of our dealership. It is our policy to sell cars to the first person that agrees to purchase, not the first person who inquires. So I apologize if you felt mislead during your inquiry. If you are still in the market, please reach out to me directly so that I may help you get into the vehicle of your choice. I can... read more
Recommendedi get alot of work and my parts from here great place
Incompetent! We bought a ram and they were having it delivered and inspected, so they told us to come get it in two days. When we returned, they told us there were getting the rest of our paperwork together, an hour later we asked to test drive the truck before signing and the told us the truck was already sold. They didn't have another truck on the lot, he can't give us our down payment back until Monday, and we now both have an extra hard inquiry on our credit checks... They waited two days to tell us they sold our truck, ... read more
Business response:
Hello Ericka and thank you for your feedback. I regret learning that you were disappointed with your last experience with our dealership. As we pride ourselves on our honest and straightforward approach to the car buying process so I am concerned that was not your experience. Please call me directly at (336)478-6909 so that I may learn more about your visit and what went wrong. Thank you for your time and opportunity. I look forward to personally addressing your concerns. Kind regards, Brent Frodge Sales Manager
Mr Reuben James is the best! I really love the way I get treated at this place
Had a very pleasant experience at Crown last week. I had already decided and confirmed the vehicle I wanted. Went in on a Friday afternoon and was out in a little over an hour with my new 2019 Ram 1500.
Worst car dealership ever! Called this morning about coming to look at one of there trucks. We are 3 hours away a hour and a half into the drive we get a text not even a phone call now saying it didn't pass inspection! They had there post wrong saying it was a Cummins when it was just a hemi! I'm very confused why it was even posted without being inspected. They truly don't have any customer service and the fact I called before I came so I didn't waste my time and then half way in get that. Worst experience ever don't recomm... read more
Business response:
Greetings Olivia, thank you for taking the time to provide your feedback. Our goal is to provide every customer with a professional and thoughtful customer service experience, so I am disappointed to learn of your negative experience with us. I would appreciate the opportunity to learn more about your issue with the hopes of finding the best resolution that best fits your needs. Please contact me at your earliest convenience directly at 336-852-2227. Thank you for your time. I look forward to personally addressing your conce... read more
The finance manager lied to me about a warranty I’m buying he said it would last 7 years or 100000 miles and didn’t give me no contact information also said if I broke down they would send a wrecker and take it to nearest Chrysler dealership I found out that’s not true you have to pay the towing and the warranty only pays you back 75 dollars and my warranty I found out today only covers my truck 2 years instead of 7 I called 2 days ago and the manager told the operator that he promised that I would get a call that day he lie... read more
Specifically told the salesperson what we wanted our payments to be and the pricing we were wanting to stay at. The salesperson talked to the manager and urged us to look at a 2018 Pilot that was perfect for us. We continuously explained it most likely wasn’t in our budget so we didn’t want to look at it. The salesperson strongly advised us that he wouldn’t show it to us unless it was within our budget. We looked, drove it and after he reassured us again that if we loved it the numbers would work. We said it was what we want... read more
Business response:
Greetings Cathy, thank you for taking the time to write a review about your experience. I am very disappointed to learn that it wasn't a pleasant one. We do not take your business for granted and we appreciate you for selecting our dealership. When you…See More
Frequently asked questions about Crown Chrysler Dodge Jeep
How is Crown Chrysler Dodge Jeep rated?
Crown Chrysler Dodge Jeep has a 4.2 star rating with 4,761 reviews.
When is Crown Chrysler Dodge Jeep open?
Crown Chrysler Dodge Jeep is closed now. It will open tomorrow at 9:00 a.m.
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