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Crown Chrysler Dodge Jeep

4.2

About this business

Location details

3710 W Wendover Ave, Greensboro, NC, 27407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.25,207 reviews
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Rochelle Lenae's profile image
Rochelle Lenae 
8 years ago

Whatever you do at crown... DO NOT PURCHASE THE 2007 CHRYSLER 300c... they took my money and knew the car was messed up. My fuel pump went out and they didn’t want to fix it because my warranty didn’t cover it but before that my tpms system went out and I had to be refunded because they never programmed my tires to the car.. the second day I had the car it wouldn’t start and I had 4 loaners from the dealership.. I was treated like I destroyed the car when it was already destroyed... I had the worse experience ever... I won’t... read more

Business response:

Hello Rochelle, thank you for taking the time to review your experience with us. I apologize sincerely that your experience has been negative with our dealership. We pride ourselves on our honest and straightforward approach to the car buying process so I am concerned that you feel that was not your experience. Please call me directly at 336-852-2227 at our earliest convenience so that I may learn more about your situation and what wrong. I appreciate your business and look forward to rebuilding your trust in our dealership.... read more

Chuck Oxendine's profile image
Chuck Oxendine 
8 years ago

I went into purchasing a new car with uncertain expectations. I had a car I loved but unfortunately it was having some mechanical issues. From the the beginning they took care of me in respect to the trade in value and made sure I left in a new Jeep Renegade. I did a lot of research going into making a purchase and they had the best deals by far. The team went above and beyond my expectations and I look forward to purchasing more vehicles from them in the future. If you want a pleasant buying experience make sure to visit Cr... read more

Jared Sean Cummings's profile image
Jared Sean Cummings 
8 years ago
Tonia Annette Stewart's profile image
Tonia Annette Stewart 
8 years ago
Zach Dixon's profile image
Zach Dixon 
8 years ago

Had a great experience. They really helped me out with my purchase of the 2017 renegade. 

Jeff Pauley's profile image
Jeff Pauley 
8 years ago

We walked in about 3 pm on New Year's eve after a bad experience at another dealership. We left less than four hours later with a new truck. This was an excellent vehicle shopping experience!! 

Tom Cooper's profile image
Tom Cooper 
8 years ago

The Used Car Sales Dept are Crooks! They sold me Jeep that they didn't even own! After 30 days they took it backhand refuse to compensate me for all the time and money I had put into it. Shady!! 

Business response:

Hello Tom and thank you for taking the time to provide feedback. Again, I sincerely apologize for the mishap that happened with your vehicle due the original owner’s new vehicle deal falling though. As previously mentioned, I am more than happy to reimburse you any money spent on the vehicle as this was not your fault, I am just waiting to receive the receipts for you. Please feel free to contact me directly at 336-852-2227 with any further concerns as I am eager to make this right. Thank you. Kind regards, Michael Hilton Ge... read more

Scott Mule Fearington's profile image
Scott Mule Fearington 
8 years ago

Had been talking to a rep over the phone for a couple of days about a truck they just got in that was on there web sight . When we got to the dealership the truck had not been ran threw service or the detail shop . When I opened the door to look inside all you could smell is weed. We took it for a test drive and it sounded like the rear end was about to explode and the check engine light was on . I can not believe that a dealership as large as crown would put a truck in that shape out to sell . I have no idea how they are st... read more

Business response:

Hello Scott and thank you for taking the time to provide feedback on your experience with us. It is very unfortunate to learn about your experience being unpleasant. I assure you that your experience does not reflect the culture and standards by which we operate at our delaerhsip. Furthermore, we would greatly appreciate another opportunity to serve you with hopes of earning back your trust in us. Please contact me at 336-852-2227 at your earliest convenience so that I may personally address your concerns. Thank you. Kind re... read more

Rob Raskin's profile image
Rob Raskin 
8 years ago

Salesperson was very nice and accomodating. Only bobble was in the speed of back and forth with her managers, who appear to have a heavy workload, to approve my choices. Otherwise, it was a pleasant experience that took up less time than I expected. 

Frequently asked questions about Crown Chrysler Dodge Jeep

How is Crown Chrysler Dodge Jeep rated?

Crown Chrysler Dodge Jeep has a 4.2 star rating with 5,207 reviews. 

When is Crown Chrysler Dodge Jeep open?

Crown Chrysler Dodge Jeep is open now. It will close at 6:00 p.m. 

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