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Crown Chrysler Dodge Jeep
- Car Dealers
- Greensboro, NC
About this business
Location details
3710 W Wendover Ave, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
David coley sold me my jeep. Great experience all around .
Love this place. The sales team is excellent and very helpful!
I recently took my 2017 Challenger in for a warranty repair. The service advisor made my appointment, I informed the advisor that I would be waiting on the repair. She took this into consideration and kept me advised of the progress of the service being performed. And the technian also came out and explained the service that was performed. I was very impressed with the customer oriented service that I received. Highly recommend this service center. Thanks for the service and experience.
Chantae and Bill are amazing�� deffiantly recommend them
Service department don't know how take care of a problem unless their computer tells them how to fix it. Bought a new car and having problems with it and they don't how to fix it. We got steering issue and throttle up incline issue and they are telling us that their computer says nothing is wrong. The car has been twice and they say it's fine, trying another dealership now.
Business response:
Greetings David and thank you for taking the time to review our dealership. I am sorry to hear about your dissatisfied experience in our service department. Our goal is to perform all service thoroughly and with as much integrity as possible so I am concerned with your review. Please call me directly at 336-478-6923 so that we may speak with you further about your concerns. We appreciate your business and look forward to resolving this issue. Thank you. Kindest Regards, Justin Ring Service Director
I bought my Jeep there and had some interactions with "Misty" since I paid cash for the whole vehicle no problems. Now a few months later I find the tow package 7 pin has no power to it. I called Misty who was a wealth of misinformation. She told me to come on over and the service dept closed at 7pm (WRONG 5pm). I got there at the last moment, the service guy took the time to find a mechanic and get it programed, thats all it took, but should have been done when THEY installed the tow package. Great potential place, but they... read more
Worst service ever! If they promise you something make sure to get it in writing. They do not return calls. Save yourself a ton of headaches and go somewhere else!
Business response:
Greetings Yvonne and thank you for taking the time to review our dealership. I would like to hear more about your dealings with us so that we can quickly resolve this issue. Please contact me directly at 336-852-2227.Thank you. Kindest Regards, Mike Hilton General Manager
The worst experience I have ever experienced from a auto repair company. The manager of service and the female African American service councilor (don't remember neither names) gave me the worst customer service after I paid over $380 for a repair that didn't fix my AC which was the reason I was getting it repaired. I picked my car up parked with no diagnostic for the real reason it wasn't working. After going back because they apologized for the bad customer service, they still couldn't give a diagnostic after overcharging ... read more
Business response:
Greetings LaKisha and thank you for taking the time to review our dealership I am disappointed to hear that you were not satisfied with the work our service team provided. Please contact me at your earliest convenience, in an effort to resolve this situation and regain your trust in the Crown Chrysler Dodge and Ram of Greensboro family. I can be reached directly at 336-478-6923 .Thank you. Justin Ring Service Director
I will never again purchase a car here ever again...long story short!!!!!!
Business response:
Greetings LaKisha and thank you for taking the time to review our dealership. We take all customers concerns very seriously and would like the opportunity to discuss your situation with you in greater detail. If you would, please contact me at your earliest convenience. I can be reached directly at 336-852-2227. Thank you. Mike Hilton General Manager
Frequently asked questions about Crown Chrysler Dodge Jeep
How is Crown Chrysler Dodge Jeep rated?
Crown Chrysler Dodge Jeep has a 4.2 star rating with 4,761 reviews.
When is Crown Chrysler Dodge Jeep open?
Crown Chrysler Dodge Jeep is closed now. It will open at 9:00 a.m.
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