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Crestwood Medical Center

4.6

About this business

Location details

1 Hospital Drive Southwest, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.613,166 reviews
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Violet Hagler's profile image
Violet Hagler 
5 years ago

Dont waste your time... might as well and drive the extra few miles to Dothan. 

Business response:

I would like to get some more details about your review. Your feedback helps us improve, so thank you. If you are willing, please reach out to us at (334) 393-8704 so we can discuss your experience further. We look forward to hearing from you. 

Sarah-Kate Tootle's profile image
Sarah-Kate Tootle 
recommend  Recommended
5 years ago

I had a hysterectomy there and the day surgery team was wonderful! My recovery nurse and patient care tech were fantastic. 

Business response:

Hello there, we appreciate you taking the time to leave us this feedback. We love hearing about these experiences! Thank you for your feedback. 

Eli Johnson's profile image
Eli Johnson 
5 years ago

This review is concerning the ER. My wife went in around 5 p.m. with severe abdominal pain. I was waiting in the parking lot, due to COVID, so I will try explain what my wife called "the worst experience of my life". She did have a long wait in the waiting room. I understand that. That's how it goes. But once she got in a room, her experience was horrible. First of all, screaming and crying in pain, but the staff treated her as if she came there only for pain meds! Not compassionate the least bit for her or well being. Thing... read more

Business response:

Thank you for reaching out to us. We would like to discuss this with you further. Please send us a private message on the Crestwood Facebook page with your contact information. Someone will be in contact with you soon. 

Eli Johnson's profile image
Eli Johnson 
5 years ago

This review is concerning the ER. My wife went in around 5 p.m. with severe abdominal pain. I was waiting in the parking lot, due to COVID, so I will try explain what my wife called "the worst experience of my life". She did have a long wait in the waiting room. I understand that. That's how it goes. But once she got in a room, her experience was horrible. First of all, screaming and crying in pain, but the staff treated her as if she came there only for pain meds! Not compassionate the least bit for her or well being. Thing... read more

Business response:

Thank you for reaching out to us. We would like to discuss this with you further. Please send us a private message on the Crestwood Facebook page with your contact information. Someone will be in contact with you soon. 

Samantha Wilson's profile image
Samantha Wilson 
5 years ago

They will not bill my health insurance STILL after an accident that happened in SEPTEMBER OF LAST YEAR. I keep calling, they never have an answer. I also request a UB92 form every call so I can send it to my insurance and request they help pay the bill. Porter Regional REFUSES unless I pay the bill first. My ER experience was an absolute joke, and I was billed for things done without my consent and without explanation (post MVA, I was fully alert). I could go on for a long time about how awful my experience was and somehow s... read more

Alazjah Jones's profile image
Alazjah Jones 
5 years ago

the nurse was BEYOND rude! I didn’t even get her name but she was red headed, dismissing my symptom and becoming skeptical of what I was saying. A doctor, Dr. Cardenas I wasn’t comfortable with was gonna examine me, and I kept reminding them I just wanted to leave, I’m not feeling comfortable with a pelvic exam. The nurse literally told me to go back in the room when I wanted my discharge papers. They took a blood test unannounced, they just came in and did it, i was skeptical, but I went along with it. The nurse was the rud... read more

Betty Lott's profile image
Betty Lott 
recommend  Recommended
5 years ago

its got a family atmosphere great nurses like (Jamie) and the rest of the staff are great & the doctors are nice lab and x-ray are nice they listen they care.like all hospitals there will be someone you don't really like but they all have a job to do and they do it well.i just had to go see them and they helped me when i didn't know what was causing my pain.they ran the test got the pain down to a level I could tolerate and found a few problems I didn't know I had all this help they gave me on top of dealing with a high risk... read more

Business response:

We are so happy to read such a great review about Starke Hospital! We are always glad to help! 

Chris Hanley's profile image
Chris Hanley 
5 years ago

Go somewhere else. They lie to your face. Dara looked me in the eyes and lied to my face. Ms America (really?). Would not take responsibility for the actions of her employees. Or make the situation right. We are customers treat us like it. Do not just say security should have told u. Clearly printed in many spots 2 per patient or discretion of the staff. They should explain upon arrival the policies in place instead of saying someone else should have told u. Ultimately health care is a business and I for one will take my bus... read more

Business response:

Thank you for bringing this matter to our attention. We are disappointed to hear of any negative experience, and use feedback as an opportunity to improve. We would like to have a better understanding about your comments. Please reach out to us at (601) 443-2534 at your earliest convenience and we will do our best to resolve this with you. 

Katelyn Baker's profile image
Katelyn Baker 
5 years ago

nurses are hateful as well as the doctors. no need to treat people poorly just because they keep having to come in because of PICC line problems. 

Frequently asked questions about Crestwood Medical Center

How is Crestwood Medical Center rated?

Crestwood Medical Center has a 4.6 star rating with 13,166 reviews. 

When is Crestwood Medical Center open?

Crestwood Medical Center is open now. It will close at 11:59 p.m. 

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