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Crestwood Medical Center
- Hospitals
- Huntsville, AL
About this business
Location details
1 Hospital Drive Southwest, Huntsville, AL, 35801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Why do you have me linked to 2 different patients? I now have a bill totaling over $5,000.00 that went to collections on someone named Shankle???? Then when I try to call someone in administration, NO ONE answers the phone!!!!!
I had a mixed experience at this hospital. The surgery I had went well and I am recovery well. my problem was with my daytime nurse. I am not sure as to when I started to wake up but I do know that I had asked for my things 6 times from the moment I woke up until about 3PM (my surgery was at around 8:30,9:00am) The only reason I got my things was because my husband called the nurses station saying he has been calling me and couldn't get ahold of me. he called the room twice which I couldn't get the phone due to the anesthesi... read more
Business response:
Ms. Tellier, thank you for bringing this to our attention and we are sorry that we did not meet your expectations. We would like to discuss this with you further. Our patient advocate will be reaching out to you soon. Thanks again for providing this feedback so that we can work to improve.
I had a mixed experience at this hospital. The surgery I had went well and I am recovery well. my problem was with my daytime nurse. I am not sure as to when I started to wake up but I do know that I had asked for my things 6 times from the moment I woke up until about 3PM (my surgery was at around 8:30,9:00am) The only reason I got my things was because my husband called the nurses station saying he has been calling me and couldn't get ahold of me. he called the room twice which I couldn't get the phone due to the anesthesi... read more
Business response:
Ms. Tellier, thank you for bringing this to our attention and we are sorry that we did not meet your expectations. We would like to discuss this with you further. Our patient advocate will be reaching out to you soon. Thanks again for providing this feedback so that we can work to improve.
I walked in with my sister for her to be seen with a ruptured ear drum. A gentleman came in directly after us having a severe asthma attack. We stepped aside and let the nurse take all his info and get him sat down. During the entire process of getting us checked in, and update our info, and get seated. This gentleman had not been seen yet and was made to just sit there in the waiting room. My mother, an ex-EMT and Certified Medical Assistant, came in 5 minutes later. Within moments of walking in she recognized the classic s... read more
Business response:
Thank you for sharing your concern. We are disappointed to learn of any negative experience. We review each patient concern with staff to determine the root cause, and take steps to improve our performance. Thank you for your feedback.
Your er won’t treat her because she doesn’t have insurance. They gave her a cream day before yesterday but wouldn’t clean it or anything. Last pic is 2 days later. I wouldn’t bring my dog to you for treatment.
RecommendedIf you want to be treated like a VIP from the moment you walk in, and you are looking for an expert to take care of your anti-aging (and beautification) needs, you MUST go to Destination DeLaine for the royal treatment. Michelle is so very warm, kind, welcoming, and knowledgeable. She hires only the best! I have had many services/treatments done by Michelle and her team, and I have been beyond thrilled with the quality of care and the results. Michelle is an artist and really knows her field well! I have especially loved the... read more
RecommendedTotally caring and professional.
The customer service dept is rude, unprofessional and shifts blame in attempt to distract from their own incompetence. I was treated with disdain and repeatedly accused of lying about paperwork I never received. Even while providing the documents required, I was berated. I have heard rumor of Matsu Regional in the past but ignored it as random difficult patients. I will not make that mistake again. I highly suggest that anyone think seriously about others' experiences before choosing these people as medical care providers, i... read more
Business response:
We appreciate your review. We set a high standard for ourselves, so we are disappointed to hear of any experiences that are not positive. Please reach out to us at (907) 861-6000 when you can so we can address this situation directly. Thank you and have a great day.
The nursing care is very poor and my wife rather go home or transfer to a better hospital. The nursing is very bad. They blow off request from patients, have reset alarms our self. I have pictures of the poor care.
Frequently asked questions about Crestwood Medical Center
How is Crestwood Medical Center rated?
Crestwood Medical Center has a 4.6 star rating with 11,703 reviews.
When is Crestwood Medical Center open?
Crestwood Medical Center is open now. It will close at 11:59 p.m.
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