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Crestwood Medical Center

4.6

About this business

Location details

1 Hospital Drive Southwest, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.611,703 reviews
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Stan Shoemaker's profile image
Stan Shoemaker 
5 years ago

This applies to the imaging department and billing. I had an MRI in May, when I tried to pay my copay the computers were down so she said we’ll bill you. I completely forgot about it until I got a notice from a collection agency 4 months later, never got a call or a bill from Crestwood, they just turned it over to collections. It seems to me that if the system is down, you’d make notes about who came in that day as a reminder. 

Business response:

Mr. Shoemaker, we apologize for this inconvenience. I am sending your information to our Business Office Director to look into and assist. Thank you for letting us know. 

Katrina Stephens's profile image
Katrina Stephens 
recommend  Recommended
5 years ago

I had a sleep study performed earlier this month and had a great experience. Granted, this is my place of employment but, I still feel I was given great care regardless of that fact. The Sleep Center staff are so nice and helpful. The rooms are very comfortable. I will definitely return for a follow up study as needed! 

Business response:

Your recommendation means so much to us. Thank you again for taking the time to share your comment. Have a great day! 

Stan Shoemaker's profile image
Stan Shoemaker 
5 years ago

This applies to the imaging department and billing. I had an MRI in May, when I tried to pay my copay the computers were down so she said we’ll bill you. I completely forgot about it until I got a notice from a collection agency 4 months later, never got a call or a bill from Crestwood, they just turned it over to collections. It seems to me that if the system is down, you’d make notes about who came in that day as a reminder. 

Business response:

Mr. Shoemaker, we apologize for this inconvenience. I am sending your information to our Business Office Director to look into and assist. Thank you for letting us know. 

Robert Lucas's profile image
Robert Lucas 
5 years ago

popel need to open this and read this please 

Becky Utz's profile image
Becky Utz 
recommend  Recommended
5 years ago

South Baldwin Medical Center is a team! The culture here is one where everyone jumps in to help no matter how big or small the task that needs to be done. Administration and Management does not walk around in suits afraid to get dirty. I have been impressed these last few days. Administration will do anything! I have seen them working in the kitchen, staying at work 24 and 48 hours, delivering food to the patients, filling buckets of water and taking them to any and every toilet that needed flushing when we had no running wa... read more

Morse Christopher's profile image
Morse Christopher 
5 years ago

My father went there and died in their icu. Less than two weeks and Covid 19 took him. My dad was a PA for 37 years and the top PA at the places he worked. He asked for hydroxychlorine and was refused. Instead they put him on nothing that could combat covid and he died in less than two weeks. He went in looking like Santa Claus and in the process of turning him over his entire left side of his face had bruising that let to his eye being extremely bruised. In Wisconsin we have hospitals that are state of the art and they have... read more

Jennifer Paschall Lowrance's profile image
Jennifer Paschall Lowrance 
recommend  Recommended
5 years ago

All of the people I came into contact with were amazing! the nurses, doctors, etc. were super friendly and helpful. My local hospital could learn a few things about bedside manner from these folks! 

Business response:

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestwood Medical Center! Your recommendation means so much to us. Thank you again for taking the time to share your comment. Have a great day! 

Renee Pitman Breal's profile image
Renee Pitman Breal 
5 years ago

brother in law was brought in by ambulance for a moccasin bite. they gave him antibiotics, tetanus shot and basically he sat there til 6 the next morning. said he was not a "candidate" for the anti venom. which in reality they probably just don't have. sbrmc didn't even contact poison control, which i understand they are suppose to do, his nurse had not even checked on him to see that he couldn't walk.....ao many fails on this crap show of a hospital... he has now been admitted to a different hospital getting the anti venom,... read more

Jennifer Paschall Lowrance's profile image
Jennifer Paschall Lowrance 
recommend  Recommended
5 years ago

All of the people I came into contact with were amazing! the nurses, doctors, etc. were super friendly and helpful. My local hospital could learn a few things about bedside manner from these folks! 

Business response:

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestwood Medical Center! Your recommendation means so much to us. Thank you again for taking the time to share your comment. Have a great day! 

Frequently asked questions about Crestwood Medical Center

How is Crestwood Medical Center rated?

Crestwood Medical Center has a 4.6 star rating with 11,703 reviews. 

When is Crestwood Medical Center open?

Crestwood Medical Center is open now. It will close at 11:59 p.m.  

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