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Costa Del Mar Sunglasses
- Business Services
- Daytona Beach, FL
About this business
Costa Del Mar Sunglasses is located at 2361 Mason Ave Ste 100, Daytona Beach, FL. This business specializes in Sunglasses and has 1 review(s) with a star rating of 1.0.
Location details
123 N Orchard St # 6, Daytona Beach, FL, 32117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I bought these sunglasses you had a lifetime warranty on the frames. Your frames are garbage I've gotten multiple replacements and they easily break. I purchased eight pairs of sunglasses from Costa over the years. Your lenses are great, but your frames ****. Cheap recycled plastic. That you love to advertise as being clean. When really you just love being cheap. It's sad that your name has gone to s***. I won't be buying Costa anymore. Looks like ***** just found a lifetime customer.
Ive owned several pairs of Costas over the last 20 years and still have 3. All 3 pairs I have had to fix myself because of the new warranty. The nose piece rubber and temple rubber disintegrates and/or comes unglued. They used to stand behind them and replace but I guess with new ownership they know that theyre selling junk and basically wont stand behind them. I will never purchase another item from any company owned by ********* ever again. Their products are overpriced junk and they will not stand behind them. Buyer bewar... read more
STAY AWAY FROM THIS COMPANY AT ALL COSTS!!! WE If I could rate a negative I would. Have tried 4 purchases all with horrible results. Lenses not properly fitted into frames, wrong item shipped, orders lost!! My experience is on par with pretty much everyone elses experience. What a disappointment.
Great sunglasses - but horrible customer service. I have a pair of Fantail 580p sunglasses that were given to me as a gift. Originally the ear piece rubber fell off both sides, so I submit a claim. Does not fall under warranty. So, I continue wearing until the rubber nose piece falls off. I submit another claim, and guess what - denied. But, I could purchase the same sunglasses for $106. Why would I do that when they fall apart? These were a gift, and I am just trying to fix them. I have 4 pairs of Costa's - and I will not p... read more
Horrible service , I have a pair of mainsail and the nose pad are defective the fall apart within a year. I showed receipt with purchase date and still declined. Will never buy another Costa
They are refusing to let me submit a warranty claim on a pair of sunglasses I bought 2 monthse ago and paid over $300 and the rubber is already falling off the frame. Everytime I submit the claim they deny it and say the pictures aren't good enough but don't give exact reasons why. The p ** receipt I was given was am email invoice and they are saying it isn't good enough but they didn't provide me with any other receipt.
I have had nothing but issues from Costa in the last few years. I ordered a pair of sunglasses in 2023. The sunglasses were delayed. When they finally delivered, it was someone else's order and prescription. They remade and reshipped the sunglasses, and those were delayed. As a consolation, the customer service team did provide a coupon for the price of my order for use on a future order. Fast forward to June 29th, 2025. I had lost my original sunglasses. I decided to order another pair. Costa informed me that they could not... read more
Why would anyone buy Costas?? They have this rubber on the nose and temples that falls off after a year or two. If you have a pair, you know what I'm talking about. They used to have a warranty that covered this, but NO MORE! So now you spend nearly $300 on a pair of sunglasses that become a paperweight after a year? I feel like such a sucker because I have 10 pairs of Costa's. I've also bought 3 pairs for my wife and a pair for both my sons. I was looking at prescription Costa sunglasses for $800. Good God, I'm glad I dodge... read more
I was denied a warrant claim for no apparent reason other than the glasses and parts are discontinued. This was obvious workmanship issues and for the price I paid, this was not a top quality product. So you cant replace the frames of the glasses that I paid almost $300 for within the 2 year period? And then you think that I want to purchase another pair of unwarrantable glasses? No thank you but I would love to take your coupon to Shady Rays to buy a new pair but fortunately I could buy at least four pairs from them without... read more
Business response:
Hello *****,We were unable to locate any warranty claims associated with*******************************Please reach back out to us with your service request # and we will look into this accordingly.Thank you,Luxottica Customer Resolution Team
Frequently asked questions about Costa Del Mar Sunglasses
How is Costa Del Mar Sunglasses rated?
Costa Del Mar Sunglasses has a 1.4 star rating with 158 reviews.
When is Costa Del Mar Sunglasses open?
Costa Del Mar Sunglasses is open now. It will close at 5:00 p.m.
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