Conservice The Utility Experts

Yamilex M 

on BBB

2 months ago

Conservice is the worst of the worst. Apartment complexes should stop using their services. I requested a breakdown of my water usage and how charges are calculated on 10/06/2025 and have yet to receive this information. I received a pretty pointless email from ****** who is apparently a Conservice Customer ************************ *** stating that I should reach out to my leasing office whom has told me that any questions regarding anything conservice related should be dealt with them directly. Today, 11/06/2025 I reached o... read more

Gregg N 

on BBB

2 months ago

Conservice is an unethical business. Inflated bills, no backup, and rude customer service. We are looking into joining a class action lawsuit against these crooks. ***** - I am sorry for the frustration and to hear about your negative experience. We will follow up on this. We're happy to review your account and follow up on any questions or concerns you may have regarding your utility charges. Please feel free to reach out to us online at ********************* for further assistance. 

Bryan R 

on BBB

2 months ago

If I could give CONservice zero stars, I would. Ive had nothing but headaches dealing with this company. Unfortunately, as a renter, Im required to use their services and it has been a nightmare from start to finish.When I signed my lease, I put the electric account in my own name. However, the electric company mistakenly billed both me and CONservice. I contacted CONservice back in September, and the first ***resentative assured me that all I needed was a letter from the electric company confirming the account was in my nam... read more

Bryan R 

on BBB

2 months ago

If I could give CONservice zero stars, I would. Ive had nothing but headaches dealing with this company. Unfortunately, as a renter, Im required to use their services and it has been a nightmare from start to finish.When I signed my lease, I put the electric account in my own name. However, the electric company mistakenly billed both me and CONservice. I contacted CONservice back in September, and the first ***resentative assured me that all I needed was a letter from the electric company confirming the account was in my nam... read more

Phylis M 

on BBB

3 months ago

I'm currently renting an apt. The shares water an sewage bill. Upon talking to a office manager he states that water bill is broken up by whole Apts. Instead of building usage. I find that to be crazy. On top of it you can't get a live customer service person to ask any questions 

Linda C 

on BBB

3 months ago

Being that this company is not accredited with the BBB it is just a scam company. I travel a lot during the summer months and my apartment is empty. I have been getting ***** water bills all summer while Im gone. This month it jumped to *****. You have absolutely NO recourse with them. I have called and email numerous times with no response. Being given its a third party utilities company the apartment complex can not help you at all. Its very sad that businesses like this are still allowed to scam the public and take advant... read more

Linda C 

on BBB

3 months ago

Being that this company is not accredited with the BBB it is just a scam company. I travel a lot during the summer months and my apartment is empty. I have been getting ***** water bills all summer while Im gone. This month it jumped to *****. You have absolutely NO recourse with them. I have called and email numerous times with no response. Being given its a third party utilities company the apartment complex can not help you at all. Its very sad that businesses like this are still allowed to scam the public and take advant... read more

Julie J 

on BBB

3 months ago

I am a resident of ******* at ********** in *********, ******, which is managed by ***********************************. The property uses a third-party utility billing company, Conservice, to bill residents for common utilities, including electricity, gas, water, sewer, trash, and valet trash. Since December 2022, my average monthly water bill has been approximately $54.00. However, for the billing period of July 21, 2025 August 20, 2025, my water charge abruptly increased to $112.34 a 76% increase from the prior month. No e... read more

Julie J 

on BBB

3 months ago

I am a resident of ******* at ********** in *********, ******, which is managed by ***********************************. The property uses a third-party utility billing company, Conservice, to bill residents for common utilities, including electricity, gas, water, sewer, trash, and valet trash. Since December 2022, my average monthly water bill has been approximately $54.00. However, for the billing period of July 21, 2025 August 20, 2025, my water charge abruptly increased to $112.34 a 76% increase from the prior month. No e... read more