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1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Made a appointment for the car I was inquiring and it wasn’t available. I drove a few miles offf and very inconvenient and bad customer service to have me go and try to sell me cars I wasn’t inquiring for
Professional
Yeah, I went to go look at this truck. They advertisement said it with a red truck I go down there. It’s a white truck.
Was very easy to deal with the sales person there was awesome Ali, was in and out of there and less than 2 hours with the car they were awesome if my next time I need to buy a car I probably go that route again cuz I'm on my Toyota were super five stars
Great dealer
Bryant was great!! Super helpful and even stayed late to close the deal.
I felt i bit misled by the dealership and even tho I could afford the vehicle 10x over I will wasn't approved for the vehicle I thought I was approved for. They thought I deserved i lesser equipped truck. Imagine that crap
Business response:
We’re sorry to hear about your recent experience. At Jim Ellis Toyota of McDonough, our goal is always to provide transparent and respectful service, and we regret that we left you feeling misled. We’d like the opportunity to better understand what happened and work toward a resolution. Please reach out to our AGM, Kelvin Walker, at kelvinw@jimellis.com, so we can assist you directly.
Called them,I thought they have the car turns out it was still on transit as it said on websites. It shows approximate date it will arrive but came actually earlier so they contacted me asap. I went to check if it was the right car and model trim that was advertised. It was, and exactly was the color interior and exterior. I was looking for base model only and cloth seats, it turns out it was more than I expected. It's got 8 seater and most of all energy efficient for a big SUV. It was a perfect Grand Highlander for me. Than... read more
I could not imagine a better experience with a dealership remotely! Aaron Holt was an excellent communicator and was always going above and beyond to help. He was easy to get ahold of with text, phone call, or email. He even sent me a video of himself going through the cars features. He had very helpful and practical advice with the vehicle and pointed out the good and the bad with it. He answered all my good and stupid questions and had an excellent attitude. Next time I’m buying a car remotely, I’m definitely checking out ... read more
Concord Toyota has a 4.2 star rating with 2,956 reviews.
Concord Toyota is open now. It will close at 8:00 p.m.
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