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Concord Toyota
- Car Dealers
- Concord, CA
About this business
Location details
1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Very professional made the buying experience easy and pleasant.
Business response:
Carol, thank you for taking the time to let us know how we did. We hope you have a great day!
If I could give no stars I would. Showed up to test drive a hybrid hylander after making an appointment, just to say they sold it. I drove 40 min to the dealership. Ended up buying a KIA telluride and I’m glad we did. We are very happy with the new KIA. Bye bye Toyota.
Business response:
Jon, we are sorry about this miscommunication. Congratulations on your new car. If you are willing to consider us again in the future, please contact our General Manager at (855) 452-5902. Thank you.
Sales assistant could not tell me anything about the car that I did not already know. When he tried I knew he was not telling me the truth about options on the vehicle. Anybody else there could have sold me that car. Very clean car and honest on the asking price.
Business response:
Dave, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our General Manager would like to get more details regarding this experience. Please reach out to him at (855) 452-5902.
Consistent followup
Business response:
Hi John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
The dealer gave me a verbal offer about $1000 below a vspec pdf he had to sent me and offered to let me pay $500 to reserve it. I thought about it for a few days, but he never replied to me when I decided to accept the offer via both text and email. I know that this car is hard to find, but that doesn’t mean someone should make insincere verbal offers they never plan to back up in print.
Business response:
Clara, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager at (855) 452-5902 so we can work towards a resolution.
High pressure sales department, email after email after I had answered them and told them a time I would be there. Then they shot another email asking if I could come in a couple hours earlier...The next day I was preparing to leave on my 111 mile trip to the dealership in Concord and checked CarGurus and it said that the car I was going to see was already sold. No notice at all from the dealership............thanks a lot for the heads up. I wouldn't buy a car from Concord Toyota if my life depended on it. If I could have gi... read more
Business response:
Thomas, we regret to hear that you had this experience with us. Thank you for taking the time to let us know how we can improve. We will use your feedback to ensure the best possible care for our guests going forward.
Van advertised but was told it was sold. That was disappointing.
Business response:
Grant, we are sorry about this miscommunication. We hope you are willing to give us another chance. Please reach out to our General Manager at (855) 452-5902 so we can work towards making this up to you.
he sent a bunch to choose from immediately! thank you
Business response:
We appreciate your positive review about your recent experience with us!
Good fast response
Business response:
We appreciate your positive review about your recent experience with us!
Frequently asked questions about Concord Toyota
How is Concord Toyota rated?
Concord Toyota has a 4.2 star rating with 3,275 reviews.
When is Concord Toyota open?
Concord Toyota is open now. It will close at 8:00 p.m.
Browse nearby in Concord, CA
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