Concord Toyota's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Concord Toyota

4.2

About this business

Location details

1090 Concord Ave, Concord, CA, 94520, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.22,956 reviews
Select a rating
Jenni's profile image
Jenni 
a month ago

HORRIBLE SERVICE FROM FINANCIAL MANAGER. We were lied to, there was a huge discrepancy between the numbers she told me (i have 3 other witnesses) and the final price. Then we contacted GM, GM said it happens due to how aggressive the industry is. Not happy with these guys at all, I’ve been to multiple dealerships before and I’ve never been yelled at and I’ve never been shamed into a negotiation for a USED car before. Again, I was most angry about the deception between what was said and what was actually true after papers wer... read more

Business response:

Sorry for your experience but this was a complicated scenario. The influence several external forces have / had / that were involved in vehicle purchase very much complicates things. You got a great rate based on deal structure details regarding buying vehicle; great price on the vehicle; and as explained nobody holds a gun to anybody's head signing in the finance office. Additionally when one person who is on the loan is arguing with the other person on the loan about purchasing service contracts, etc. that makes things mor... read more

Pam's profile image
Pam 
a month ago

Salesperson was very helpful 

Business response:

Thanks so much, Pam. It was our pleasure to assist you here at Joseph Toyota of Cincinnati! 

Jan's profile image
Jan 
a month ago

Very nice, still talking, thank u 

David's profile image
David 
a month ago

It was an awesome experience. I would definitely deal with them again. 

GuruD1R592's profile image
GuruD1R592 
a month ago

The staff was courteous, friendly and very knowledgeable. GREAT DEALERSHIP! 

Bill's profile image
Bill 
a month ago

Fine I guess. Never went to look at their car. Purchased elsewhere 

Business response:

Hi Bill, thank you for leaving us feedback. If you have any further questions, please give us a call. We're always happy to help! 

Patrick's profile image
Patrick 
a month ago

They were very timely, too, get back to me. And that is why the got my order. 

BRush78's profile image
BRush78 
2 months ago

Did a nice job providing information and responding to my questions. 

Chris's profile image
Chris 
2 months ago

Good followup 

Business response:

Chris, We are pleased to hear that our entire service team was able to provide you exceptional customer service. 

Frequently asked questions about Concord Toyota

How is Concord Toyota rated?

Concord Toyota has a 4.2 star rating with 2,956 reviews. 

When is Concord Toyota open?

Concord Toyota is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com