This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
HORRIBLE SERVICE FROM FINANCIAL MANAGER. We were lied to, there was a huge discrepancy between the numbers she told me (i have 3 other witnesses) and the final price. Then we contacted GM, GM said it happens due to how aggressive the industry is. Not happy with these guys at all, I’ve been to multiple dealerships before and I’ve never been yelled at and I’ve never been shamed into a negotiation for a USED car before. Again, I was most angry about the deception between what was said and what was actually true after papers wer... read more
Business response:
Sorry for your experience but this was a complicated scenario. The influence several external forces have / had / that were involved in vehicle purchase very much complicates things. You got a great rate based on deal structure details regarding buying vehicle; great price on the vehicle; and as explained nobody holds a gun to anybody's head signing in the finance office. Additionally when one person who is on the loan is arguing with the other person on the loan about purchasing service contracts, etc. that makes things mor... read more
Salesperson was very helpful
Business response:
Thanks so much, Pam. It was our pleasure to assist you here at Joseph Toyota of Cincinnati!
Very nice, still talking, thank u
It was an awesome experience. I would definitely deal with them again.
The staff was courteous, friendly and very knowledgeable. GREAT DEALERSHIP!
Fine I guess. Never went to look at their car. Purchased elsewhere
Business response:
Hi Bill, thank you for leaving us feedback. If you have any further questions, please give us a call. We're always happy to help!
They were very timely, too, get back to me. And that is why the got my order.
Did a nice job providing information and responding to my questions.
Good followup
Business response:
Chris, We are pleased to hear that our entire service team was able to provide you exceptional customer service.
Concord Toyota has a 4.2 star rating with 2,956 reviews.
Concord Toyota is open now. It will close at 8:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com