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Concord Toyota
- Car Dealers
- Concord, CA
About this business
Location details
1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I asked a specific question about the car displayed. There was no indication that the question was acknowledged, let alone understood. All I get from the vast majority of sellers that I contact is "when can you come in for a test drive" or some sales hustle question revealing poor reading skills and utter lack of sales training. The response here was quick (not hard with today's technology) but totally clueless. Not my favorite buying environment...
Business response:
Thank you for your feedback. We apologize for the misunderstanding with your question. Our ultimate goal is to provide excellent service to all potential buyers and we appreciate your comment as it helps us improve. We would be happy to answer any specific questions you have about the car. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day.
I asked a specific question about the car displayed. There was no indication that the question was acknowledged, let alone understood. All I get from the vast majority of sellers that I contact is "when can you come in for a test drive" or some sales hustle question revealing poor reading skills and utter lack of sales training. The response here was quick (not hard with today's technology) but totally clueless. Not my favorite buying environment...
Business response:
Thank you for your feedback. We apologize for the misunderstanding with your question. Our ultimate goal is to provide excellent service to all potential buyers and we appreciate your comment as it helps us improve. We would be happy to answer any specific questions you have about the car. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day.
Very good salespersons
Business response:
Allan, we're glad you had such a wonderful experience with us! Have a great day!
Very friendly and helpful in business conversations.
We were the easiest no fuss customers. Didn’t get a 2nd key fob. I reached out to the Sales Manager - never heard back. Sales guy was hard to understand but ok I guess.
My experience at the dealership was excellent! The salesman was professional, courteous, and helped me get a great deal. I would highly recommend Concord Toyota. Cas was outstanding! And the gentleman who helped me with financing was excellent. They were very trustworthy! Thank you!
Professional and prompt
Business response:
Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!
They supposed to have the truck ready for test drive in couple days and never contact me again I ask if the I can see it never respond
Very friendly
Business response:
Romeo, thank you so much for the positive review!
Frequently asked questions about Concord Toyota
How is Concord Toyota rated?
Concord Toyota has a 4.2 star rating with 3,275 reviews.
When is Concord Toyota open?
Concord Toyota is open now. It will close at 8:00 p.m.
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