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Concord Toyota

4.2

About this business

Location details

1090 Concord Ave, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.23,143 reviews
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Jeff's profile image
Jeff 
3 months ago

Good service 

Jeff's profile image
Jeff 
3 months ago

Good service 

Renee's profile image
Renee 
3 months ago

The sales person was terrible. He was not very knowledgeable. I was promised things would be ready and repairs would be completed the next day and they were not. Had to make another trip up there and spend 4 hours waiting for repairs to be completed. This I would have to same was one of the worst car buying experience I have ever had!! I would never recommend them or buy another vehicle from them! 

Business response:

Renee, we're very disappointed to hear about your recent car-buying experience. We pride ourselves on providing excellent customer service, and it sounds like we missed the mark here. Your feedback is important to us, and we'd like to make things right. Please give us a call so that we can discuss your concerns further and work towards a resolution. Thank you, The Team at i.g. Burton Toyota of Dover - (302) 734-5748 

Dennis's profile image
Dennis 
3 months ago

Great experience, at the end of the day, it was not quite the car I wanted. But they made a good deal. 

Rassiel's profile image
Rassiel 
3 months ago

Bad communication, the sale manager very aggressive, the car had missing parts, aftermarket parts and they try to crave for warranties that I didn't ask 

Business response:

Thank you for bringing this to our attention. We apologize for the negative experience you had and will address the communication and product concerns with our team. We value your feedback and hope to make things right. 

Lily's profile image
Lily 
3 months ago

They knew we were 2 hours away and driving to see the car. The hard pulled my credit got me easily approved then 15 minutes before we get there they text saying someone else was coming to look at the car as well. You know the ending.... we get there the other people had just got there so they bought the car. The did try to sell us a similar model in a different color with 50K more miles on it. They then tried to educate us on first come first serve sales. We get it. Don't hard pull credit if you're gonna sell the car to some... read more

Keenya's profile image
Keenya 
3 months ago

Price was 9k more than listed online. Waist of time driving to Dallas. 

Phil's profile image
Phil 
3 months ago

Great experience 

Michael's profile image
Michael 
3 months ago

They were very helpful and knowledgeable 

Frequently asked questions about Concord Toyota

How is Concord Toyota rated?

Concord Toyota has a 4.2 star rating with 3,143 reviews. 

When is Concord Toyota open?

Concord Toyota is open now. It will close at 8:00 p.m. 

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