This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Concord Toyota
- Car Dealers
- Concord, CA
About this business
We're here to offer the best Toyota experience in the Bay Area. With clear, upfront pricing on new and pre-owned Toyotas, our diverse staff is here to help you make the best purchase possible. Our Associates are fluent in Spanish, Mandarin, Vietnamese, Farsi, Takalog, Yaruba, Igbo, and English. We provide a great Toyota experience for every guest. No dealer markups here, and we offer delivery of your new Toyota up to 10 miles. Service with our Master Technicians and you can schedule, approve and pay for service all from your... read more
Location details
1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Quick response! They were very willing to work with me to get me a good deal. However I did not buy from them because newer year became available else where!
Business response:
Thank you for the review. Although you did not buy from us, we are happy to read our team met your highest standards while you looked.
I could not have been more disappointed in the lack of interest this salesman and manager showed for my interest in a used car they have had on the lot for over 70 days. I wanted to buy it. Wanted to make a deal. They were asleep at the wheel. I drove 100 miles round trip and it was a complete waste of my time. I purchased a same model (5 years newer) the very next day. Paid double the price for a far superior experience and deal. They did not even detail the car before showing it. They did not car that the radio/component d... read more
Business response:
Thomas, thank you for brining this to our attention. We will be in contact with you to learn more about the experience. It is our intention to mend our relationship with you.
Very nice sales staff all around, but not totally familiar with the used car inventory as you would get from a a dealership.
Business response:
Andre, thank you for the pleasant review of our sales team. If you have any questions about our used inventory, please give us a call.
Just fine... Car price was good ... The personal not very friendly...except the gentlemen who did all my paperwork. He was very nice...
Business response:
Anna, thank you for the review. We will speak with our team about being upbeat and friendly to all of our guests! We are happy you like your car and we wish you many miles of memories!
They responded immediately to my email and follow up was prompt and professional. They saved me time by providing information online. I did not make a purchase.
I emailed them with a few questions. They replied but never gave me any answers. I had to call them to find out. I did end up purchasing the car and love it. Price is not negotiable but it is reasonable. The service was great before I purchase the car but not so great afterward. The sales gave me two key fobs and later I found out 1 of the key fob is not for my car. Called the sale a few times and very slow response. I had to drive 70 miles back to the dealership to meet with the sale and found out he's not in. I spent 2 hrs... read more
Business response:
Thank you for brining your experience to our attention. We would appreciate speaking with you on the matter so we can learn more and improve your opinion of us. We will be in contact soon.
AWFUL experience! I emailed to ask for interior pictures and they responded with an email but no pictures. I asked again for pictures and never heard back from them. Horrible customer service!
I was the first one win to see the truck I asked to put down a deposit and was told not until the truck was inspected they'll call me tomorrow they sold it later that night to someone else.
Frequently asked questions about Concord Toyota
How is Concord Toyota rated?
Concord Toyota has a 4.2 star rating with 2,914 reviews.
When is Concord Toyota open?
Concord Toyota is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com