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Concord Toyota

4.2

About this business

Location details

1090 Concord Ave, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.23,143 reviews
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Scott's profile image
Scott 
2 months ago

While I did not buy yet, I will! 

Business response:

We love hearing that! We can't wait to have you as a customer. Feel free to reach out if you have any questions before you make your decision! 

Kenneth's profile image
Kenneth 
2 months ago

Contacted the dealer. Three different people were either calling, texting, or emailing but when responding, no one would respond and then after three days they responded and said unfortunately the vehicle was no longer available but wanted to know if I was interested in any other vehicles. Too many people involved and lack of communication let the vehicle get away. 

Business response:

It's discouraging to receive this feedback. We aim to offer our guests seamless communication and top-notch assistance, and we apologize that the vehicle you wanted was sold. If you're open to giving us another chance to earn your business, we'd be grateful. Please be in touch. Thank you, The Team at i.g. Burton Toyota of Dover - (302) 734-5748 

Ernesto's profile image
Ernesto 
2 months ago

Not applicable 

Business response:

Your feedback is important to us and we understand your disappointment. It's wonderful to hear that our team member provided helpful service and worked diligently to assist you throughout the process. We recognize that the pricing discussion became a point of difficulty, and we would welcome the opportunity to discuss your experience further and work toward a resolution. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns directly. 

Steve's profile image
Steve 
2 months ago

I didn’t get any response. 

Chris's profile image
Chris 
2 months ago

I really liked the 2020 Tacoma but the price was a little too high for this truck at the time I inquired. If it drops some more I will pursue it again.. The salesman was very helpful in keeping me informed I appreciate his help. 

Business response:

Chris, we're glad that you appreciated our salesman's assistance and found our inventory appealing. We understand pricing is an important factor, and if there are any changes or new opportunities, we'll be here to assist you further. Feel free to reach out anytime for more information on this vehicle. Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

sharon's profile image
sharon 
2 months ago

The condition was perfect, but a little disappointed in the spots on hood. 

Business response:

Hi Sharon, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 278-9715 when you have a chance. Thank you, and we look forward to hearing from you. 

Chris's profile image
Chris 
2 months ago

I really liked the 2020 Tacoma but the price was a little too high for this truck at the time I inquired. If it drops some more I will pursue it again.. The salesman was very helpful in keeping me informed I appreciate his help. 

Business response:

Chris, we're glad that you appreciated our salesman's assistance and found our inventory appealing. We understand pricing is an important factor, and if there are any changes or new opportunities, we'll be here to assist you further. Feel free to reach out anytime for more information on this vehicle. Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

Bacilio's profile image
Bacilio 
2 months ago

All very well, nice experience, thank you very much.!! 

Kito's profile image
Kito 
2 months ago

The vehicle I came to see was getting work done. The staff was helpful and showed me other vehicles. 

Frequently asked questions about Concord Toyota

How is Concord Toyota rated?

Concord Toyota has a 4.2 star rating with 3,143 reviews. 

When is Concord Toyota open?

Concord Toyota is open now. It will close at 8:00 p.m. 

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