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Concord Toyota
- Car Dealers
- Concord, CA
About this business
We're here to offer the best Toyota experience in the Bay Area. With clear, upfront pricing on new and pre-owned Toyotas, our diverse staff is here to help you make the best purchase possible. Our Associates are fluent in Spanish, Mandarin, Vietnamese, Farsi, Takalog, Yaruba, Igbo, and English. We provide a great Toyota experience for every guest. No dealer markups here, and we offer delivery of your new Toyota up to 10 miles. Service with our Master Technicians and you can schedule, approve and pay for service all from your... read more
Location details
1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Consistent followup
Business response:
Hi John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
The dealer gave me a verbal offer about $1000 below a vspec pdf he had to sent me and offered to let me pay $500 to reserve it. I thought about it for a few days, but he never replied to me when I decided to accept the offer via both text and email. I know that this car is hard to find, but that doesn’t mean someone should make insincere verbal offers they never plan to back up in print.
Business response:
Clara, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager at (855) 452-5902 so we can work towards a resolution.
High pressure sales department, email after email after I had answered them and told them a time I would be there. Then they shot another email asking if I could come in a couple hours earlier...The next day I was preparing to leave on my 111 mile trip to the dealership in Concord and checked CarGurus and it said that the car I was going to see was already sold. No notice at all from the dealership............thanks a lot for the heads up. I wouldn't buy a car from Concord Toyota if my life depended on it. If I could have gi... read more
Business response:
Thomas, we regret to hear that you had this experience with us. Thank you for taking the time to let us know how we can improve. We will use your feedback to ensure the best possible care for our guests going forward.
Van advertised but was told it was sold. That was disappointing.
Business response:
Grant, we are sorry about this miscommunication. We hope you are willing to give us another chance. Please reach out to our General Manager at (855) 452-5902 so we can work towards making this up to you.
he sent a bunch to choose from immediately! thank you
Business response:
We appreciate your positive review about your recent experience with us!
Good fast response
Business response:
We appreciate your positive review about your recent experience with us!
Very good dealership called back right away but wrong color for us thank
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
Very professional with a no pressure conversation. Very informative and knowledgeable of their Brand.
Responded quickly that truck had been sold. Offered assistance on another vehicle.
Frequently asked questions about Concord Toyota
How is Concord Toyota rated?
Concord Toyota has a 4.2 star rating with 2,909 reviews.
When is Concord Toyota open?
Concord Toyota is closed now. It will open tomorrow at 9:00 a.m.
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