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Concord Toyota
- Car Dealers
- Concord, CA
About this business
Location details
1090 Concord Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
It was nice environment and felt no pressuer. Good experience.
Business response:
Thank you, Mitch. A comfortable, low-pressure experience is exactly what we aim to provide every customer who walks through our doors.
I was told that someone would return my call and no one ever did. First Tiffany reached out to me, then someone else called and when I responded to them via text, I was told that someone else would reach out to me. But in the end no one ever reached back out to me.
Purchased Toyota Truck 1993.
went to dealership to check vehicle stood for 10 min no one ask if needed help. so i left
The vehicle listed didn't exist. Listing said 2026 tacoma trd off road manual transmission but there was no such vehicle available. Even with pictures provided.
Business response:
We apologize for any confusion and inconvenience. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day.
Bad communication, the sale manager very aggressive, the car had missing parts, aftermarket parts and they try to crave for warranties that I didn't ask
Business response:
Thank you for bringing this to our attention. We apologize for the negative experience you had and will address the communication and product concerns with our team. We value your feedback and hope to make things right.
It was great, the response was immediate and what was advertised in the media.
Business response:
Thank you for your kind review! We strive to always deliver exactly what we advertise and we're glad we could do so for you. Thank you for choosing us!
I asked a specific question about the car displayed. There was no indication that the question was acknowledged, let alone understood. All I get from the vast majority of sellers that I contact is "when can you come in for a test drive" or some sales hustle question revealing poor reading skills and utter lack of sales training. The response here was quick (not hard with today's technology) but totally clueless. Not my favorite buying environment...
Business response:
Thank you for your feedback. We apologize for the misunderstanding with your question. Our ultimate goal is to provide excellent service to all potential buyers and we appreciate your comment as it helps us improve. We would be happy to answer any specific questions you have about the car. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day.
I asked a specific question about the car displayed. There was no indication that the question was acknowledged, let alone understood. All I get from the vast majority of sellers that I contact is "when can you come in for a test drive" or some sales hustle question revealing poor reading skills and utter lack of sales training. The response here was quick (not hard with today's technology) but totally clueless. Not my favorite buying environment...
Business response:
Thank you for your feedback. We apologize for the misunderstanding with your question. Our ultimate goal is to provide excellent service to all potential buyers and we appreciate your comment as it helps us improve. We would be happy to answer any specific questions you have about the car. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day.
Frequently asked questions about Concord Toyota
How is Concord Toyota rated?
Concord Toyota has a 4.2 star rating with 3,196 reviews.
When is Concord Toyota open?
Concord Toyota is open now. It will close at 7:00 p.m.
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