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Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
6363 Fiesta Dr, Columbus, OH, 43235, United States
Get directions22 June 2020 // Very poor customer service, You only talk with operators who say they will have someone call you back, you will wait for days, hopefully it is not an emergency. The heating, and cooling side of the business is Great, I never had a problem with them. The plumbing side is very poor, in 2018 I had a clog in my washer drain, they came out, ran a snake through the pipes all the way to the main sewer line, and said it was good. That was the first time? within one year, the washer drain backed up again, 2019, they c... read more
Business response:
******, we appreciate your feedback and want to take this as an opportunity to invite you to have a conversation with us. Please reach out to Corporate Customer Relations at 866-803-0879.
Excellent! The service was professional and courteous. Technician Manoel took the time to explain the issue and the options.
Aspen a/c installed a new lennox AC 3 weeks ago, but did not complete the installation, they indicated that they would return the next day to do so. It's been over 3 weeks and the install has not been finished. I cant talk to anyone who can tell me why they have not completed the work or when they will be able to.
Dan ****** was great!! Very professional and knowledgeable. If I ever need your services again in the future, I will definitely ask for him if permitted.
Unique Air is not reliable to provide maintenance as follow: Technician no show without calling us Technician always tells us something needs to be repaired which cost $1000+ Unique Air owes us $120 refund, maintenance contract canceled, we have never received the check they said has been sent out from their headquarter in Tennessee Unique Air representative, Miranda K., repeated telling the same lie every time I called. Therefore, my time and effort is better spent writing review to warn fellow consumers.
Business response:
*****, we would like to take the opportunity to invite you to speak with us. Please reach out to our Quality Assurance Manager, Lydia at (941) 377-0153 so that we can address this matter further, or, if you prefer, please call Corporate Customer Relations at 866-803-0879.
Anthony, Alex, and Nathan did work for us, clearing roots and repairing a broken drain water pipe. They worked very hard and kept us informed about the issue every step of the way. They answered all of our questions and gave sound advice and recommendations about the best way to proceed. My husband and I were very impressed with all three men and will use them again if need be.
Business response:
Therese, thank you for sharing your experience. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience, and we are excited to hear that Anthony, Alex, and Nathan delivered! We appreciate the opportunity to come into your home and provide you with Plumbing. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS/Rescue Rooter!
Excellent job. Very professional. The job was done in a timely manner
Josh **** was the tech that came to install my water heater today. He was prompt, courteous, very knowledgeable in his skills, very professional and very friendly. He showed pride in his work by the quality of work he did. I would call on him again if the opportunity calls for a plumber. Thank You Josh!
very professional service with well trained personnel. Rates were reasonable.
Business response:
Your positive comments are really appreciated, *****. Thank you for taking the time to share your experience with us. Your business means a lot to us. Again, thank you for being a ARS/Rescue Rooter customer.
Columbus Worthington Air has a 4.2 star rating with 3,801 reviews.
Columbus Worthington Air is open now. It is open 24/7.
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