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Cliff Wall Mazda
- Body Shops
- Green Bay, WI
About this business
Welcome to Cliff Wall Automotive, where's its our mission to provide and honest relationship and great deal for every customer. In November 1929, Cliff Wall, Sr opened Cliff Wall Motor Sales in Downtown Green Bay. In the almost 90 years since, our location, name, and vehicles have gone through a few changes, but one thing that's remained the same: Our commitment to serving Northeast Wisconsin through our family-run business.
Location details
1988 E Mason St, Green Bay, WI, 54302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
They made car buying easy! They were very accomodating, not pushy, and even stayed late (after closing) to make sure I was able to drive my new Subaru Forester home that night.
Airbag replacement Very friendly and courteous service reps. Answered my questions in a timely way. Was able to use a loaner car while car repaired. Was a nice experience driving a new Forester.
Neighborhood Dealership My husband and I were pleased with the environment of the dealership. There wasn’t the typical sales team that pressured you. Everyone was friendly and it felt like a neighborhood dealership-one you tell your friends and family to shop at because they are fair and friendly. My one complaint is the detailing of the car. There is an expectation that a car should be clean and detailed upon pick up. The car was not detailed whatsoever upon pick up. Besides this, we were very satisfied and are super please... read more
Got a heads up on the air bag issue So good of John DeBauche to alert me to the upcoming air bag recall. An appointment was made weeks ago, so I was able to get the warranty work done at the very onset of that undertaking. I took by Subaru in to have a headlight replaced. At that time, John than told me about the air bag recall,"We may as well make an appointment for you now." Subarus are pretty popular my cluster of friends. All wondered how I received my recall letter about a week ago and already had an appointment for the... read more
Quick visit for bulb replacement Liked the quick repair without an appointment. Didn't like the cost of the bulb. Believe it was twice what I had paid earlier at local hardware store.
Worked for me! Had a 9am appt, dropped of the car, they did the update while I went out for coffee and when I came back it was done. There was some confusion as to where my keys were...but all was good, and off i went!
Oil change went well. There is a recall on he vehicle, that the employees could not help with. So we need to go back. Called to set up appointment, still waiting for the call back.
Good service and friendly service We brought in our Suburu Forester for the first time for an oil change. The entire experience was very positive. The work got done quickly and John was friendly and courteous. Also, the waiting room was laid out nicely and a nice place to wait..
Poor service throughout I have never seen less motivated people in a service related industry in a long time! Did work in my car and never really explained what was done! I asked a question to a service rep, and it was like I was interrupting his conversation with another service rep! If I didn’t have to go here, I most likely wouldn’t!
Business response:
Thank you for your review and honest feedback. We appreciate it, but are sorry to hear about your negative experience with our dealership. Cliff has been in contact with you, but we do want to reiterate that it is our policy for service advisors to review the work done on vehicles with customers. Cliff and the service manager have done customer service retraining with the advisors, as your experience is below our expectations. Again, thank you for choosing Cliff Wall.
Frequently asked questions about Cliff Wall Mazda
How is Cliff Wall Mazda rated?
Cliff Wall Mazda has a 4.6 star rating with 1,085 reviews.
When is Cliff Wall Mazda open?
Cliff Wall Mazda is closed now. It will open at 8:30 a.m.
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