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350 N Clark St, Ste 700, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
a little over a year ago I purchased a data recovery software, I tried to use it for about a week and it was c*** I deleted it from my computer and forgot about it. today I was charged a fee of 106$ for a renewal of a worthless product. I contacted clever bridge, they canceled my subscription but refused to refund. these people hide the auto renewal and hope you don't notice until they hit you for another year of subscription for double the initial year. I'm 70 yrs old rarely check email and this predatory company takes adva... read more
I utilized this business also known as Survio over a year ago to conduct a client survey for a one to three month period. I filled out there request to cancel form numerous ***********************. I was not satisfied with the quality of the survey. I also have some visual impairment so I contacted customer service by phone multiple, perhaps eight times to cancel. Additionally, I contacted their customer service six times by phone and their email link to state I wish to cancel my subscription. Despite all of these interventi... read more
Once I found the refund phone number online, **** refunded my purchase within minutes. They are aware of bad reviews and say theyre working on it.
Business response:
Thank you for taking the time to give us your review. Please do not hesitate to contact cleverbridge should you have any questions.
support team that always handles my subscription unprofessional.I am unhappy with the service and how they continue to take my ******************'t reactivate my subscription in a timely manner, don't ever give an explanation why and there is NEVER ANY COMPENSATION offered or given to me for the inconvenience they cause me. I have lost valued time and money with this company. Completely unacceptable.Please address and follow up via email.. thank you
Business response:
cleverbridge provides ecommerce solutions including payment processing on subscriptions for many different software providers. The customer had a CorelDRAW software subscription. The software publisher approved cleverbridge to process a refund for the 2020 subscription. The customer never contacted ********************** directly. Please contact our dedicated customer service team for any support. Our support page and phone number can be found at: https://support.cleverbridge.com/
Notice of automatic renewal comes on the day of renewal, not before. Unless you cancel before the renewal date the company makes you pay for the final year, threatening collections:)
A fraudulent payment processing system for WINZIP; downloaded software in 2019; operating system on laptop obsolete and continue charging my credit card even though I uninstalled and canceled subscription since 2020. The pandemic did not enable me to check and ***** the customer rep said ONLY 2022 will be refunded
I think this company is a scam. I downloaded their software a year ago because I got a message on my pc that my drivers were out of date. After downloading my whole computer was changed. Plus, they charged me twice. I was able to get a reversal of the 2nd charge and uninstalled the software. So on 2/7/22 they charged my credit card $33.02 without my concent and have not responded to my requests for a refund. I do not have their softward. They should not be in business.
I Googled free antivirus service for my home computer and avira came up. Now they have tried to access my account for a payment of over ****** straight s am unrepeatable people. Never authorized any action itu
Got an email notifying me of a subscription renewal at 3 am. at 4 am got another with link to invoice # saying I will be charged over $300 today but does not say what the product is. Has to be a scam
Cleverbridge, Inc. has a 2.1 star rating with 151 reviews.
Cleverbridge, Inc. is open now. It will close at 8:00 p.m.
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