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Cleverbridge, Inc.
- Real Estate
- Chicago, IL
About this business
Location details
350 N Clark St, Ste 700, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Cleverbridge charged my credit card for an annual renewal of 192.00 for Mikogo without notifying me in writing per (815 ILCS 601/10) of Illinois law: Written notice shall be provided to the consumer no less than 30 days and no more than 60 days before the cancellation deadline pursuant to the automatic renewal clause. After charge made on 02/12/21, I immediately requested a refund and they would not do it stating to refer to my 02/12/20 invoice regarding the cancellation notice policy they have. I disputed this charge with m... read more
Business response:
We apologize for the experience. The customer contacted cleverbridge after the renewal of a subscription has occurred. In general, subscriptions can always be canceled anytime prior to the renewal date. cleverbridge reached out to the software publisher of Mikogo program and requested a refund on behalf of the customer. However, the customer has contacted PayPal directly and proceeded with a chargeback, and it has been finalized. The mentioned name is not associated with cleverbridge. Please contact our customer support if c... read more
DO NOT USE SOFTWARE PURCHASES WITH OUT RESEARCH OF YOUR OWN. Purchased a software product thru Cleverbridge for WinZip driver update. The software is junk, says it found driver updates and after installing the updated driver my display went back to the old cga/vga display with icons two inch square. Even after using the recommended display setting my screen was backdated. I had to restore back to an old restore point to get my system back to normal operating functions.
Business response:
The customer has received a full refund for the WinZip Driver Updater software purchase from December 17, 2020 as of February 11, 2021. Please do not hesitate to contact cleverbridge for any further assistance at: https://support.cleverbridge.com/hc/en-us Thank you, clevebridge Customer Support
I was just about to file a complaint with the FTC after finding a Cleverbridge charge on my PayPal account and reading all of these "fraudulent charge" complaints. I checked the charge one more time and found a note that the charge was for WinRar, which I did purchase. I'm leaving a 5-star review for now because I think a lot of these complaints are just people who don't realize they purchased something that was processed by Cleverbridge. However, I did not receive an email about the charge as their site claims I should have... read more
If I could do zero starts I would. Purchased an item for $450 and was double charged a week later... all Cleverbridge said was "its an error" and never did anything to reverse it until I called 3 days in a row. The worst company on the planet.
Do not use. I had damage to my PC from prior malware. I prior diagnostic program worked well to clean up most of the items but identified 52 missing Win10 reg & dlls that needed to be replaced. When searching MajorGeeks, a freeware site that I have frequently used with success; came across the Re-Image product which stated that they could replace/refresh missing files. The product did not work, and it created a large amount of positive in my other malware / anti-virus programs. The program behaved like a virus. Was difficult... read more
Business response:
We sincerely apologize for the customer's experience with the software. cleverbridge provides e-commerce solutions to the software publisher Reimage and has refunded the order in the full amount as of January 6, 2020 based on the customer's review comments. The customer did not reach out to cleverbridge for a refund request. We will be happy to assist for any further inquiries. Our customer support team can be reached at 1-866-522-6855. Thank you.
These people are corrupt scammers, they admit their product is wrong through email and still won't proceed with a refund. . Steer clear from ****** and cleverbridge, they will scam you too. Their only purpose is to sell a fraudulent product then hide behind policies as to why they can't offer a refund. These problems are WELL noted on their ******** page by other users who ALSO found their product to be non-functioning and not working as advertised. Strangely enough they have within the last six months issued refunds, but I ... read more
Business response:
We sincerely apologize for the customer's experience. cleverbridge provides e-commerce solutions to the software publisher EaseUS. cleverbridge has refunded the order in the full amount as of December 16, 2019, the same day after receiving a refund approval from the software publisher EaseUS. The customer did not contact cleverbridge for a refund request. We will be happy to further assist. Our customer support team can be reached at 1-866-522-6855.
I just recently saw a charge transaction on my bank account from this cleverbridge company. I never made that transaction or purchase whatever they are selling. I think someone somehow used my debit card info and made a purchase with them with my card, and according to their website if there's a charge from this company I should have received an email but I still haven't found it, also checked my spam/junk mail and nothing. Who is this company and what they do? I don't know and have never purchased from them for any software... read more
Business response:
Thank you for your feedback. cleverbridge partners with different software publishers online and provides e-commerce and subscription billing solutions. Searching by your your name, our record shows that you have contacted cleverbridge directly on December 9, 2019 and received a full refund for a software purchase. We welcome you to contact cleverbridge again should you have any questions regarding your credit card charge. We will be happy to help. Our customer support team is open 7 days a week (M-F 8 AM-8 PM; SAT 9 AM-4 ... read more
be very careful when purchasing a software license for ease us data recovery. what you think is a one time one month subscription is really an indefinite automatic renewal for $59 a month. most users undoubtedly only need to recover their data once, yet this auto subscription is the only payment option. if you forget to cancel after the first month, you'll be hit for monthly charges until you end the unnecessary subscription. unethical practice at best
Business response:
Thank you for your feedback. cleverbridge partners with different software publishers online and provides e-commerce and subscription billing solutions. Customers signed up for a subscription can cancel anytime. We will be happy to assist with any questions about charges from cleverbridge and help with refund/cancellation requests. For privacy and security reason, please contact us directly. Our customer support team is open 7 days a week (M-F 8 AM-8 PM; SAT 9 AM-4 PM; SUN 10 AM-3 PM in Central Standard Time) and can be re... read more
In November of 2018 Parallels completed crashed my new ******* *** and when I finally was able to load it again it was too buggy to be reliable. To add insult to injury one year later they auto renewed the subscription without any prior notice. This is highly unethical. I will never use their services again.
Business response:
We sincerely apologize for your experience. cleverbridge provides e-commerce and subscription solutions to the software publisher Parallels and we had refunded the subscription renewal order on November 1, 2019, the same day after receiving a refund request email from the customer.
Frequently asked questions about Cleverbridge, Inc.
How is Cleverbridge, Inc. rated?
Cleverbridge, Inc. has a 2.1 star rating with 151 reviews.
When is Cleverbridge, Inc. open?
Cleverbridge, Inc. is open now. It will close at 8:00 p.m.
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