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Cleverbridge, Inc.
- Real Estate
- Chicago, IL
About this business
Location details
350 N Clark St, Ste 700, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
This worse company ever thief no one should work with them I just got blocked for something that I bought not a subscription I bought nexus 4 from them and I bought the drill drums by mistake and I tried to cancel through PayPal and didn't want my money back and had to filed with PayPal and got my money back and mad they blocked my nexus 4 that I pay for it scam how you're cancel something that I bought crooks I am getting a lawyer and take them to court crooks I am so passed of how u gonn cancel and booked me from my stuff ... read more
Business response:
We apologize for the experience. cleverbridge is an e-commerce partner to many online software and digital subscription companies. The order for Nexus4 XP: Drill has been refunded by PayPal in the full amount on June 28, 2023. Please contact our customer support team if we can be of further assistance or need the downlink link to reinstall your Nexus 4 at: ***************************************************
I have used the cancellation link at the bottom of my original order email as instructed. When answering any questions, except technical problems, on the feedback screen, I get an error message, "Something went wrong, please try again." When answering the feedback screen question, "I'm having technical problems," it goes to a technical screen. On that screen it has a link that says, "Cancel anyway", which doesn't work at all. I have tried doing these steps on two different systems. I get the same results. I logged in to my a... read more
Business response:
Hi,I am sorry to hear that you encountered issues with the cancellation form. Ive cancelled all upcoming automatic renewals for your subscription as you requested. You will not be billed or charged again for WinZip. Youll receive a separate email shortly confirming the cancellation for your records.Please let us know if theres anything else we can do for you, you can email us by logging on to our support page at ********************************************* and we will immediately assist you, we will ensure we learn from you... read more
This company is fraudulent . I requested a refund and I have not heard from the company. Very poor customer service . Never respond to my inquiry. This is a shame someone likes to steal your money. It looks like this company has no shame in their game.
Business response:
Hi ******,Thank you for contacting our support team. I have reviewed your order details and see that you purchased Surfshark on April 13, 2023. I apologize that you were not able to receive the assistance you needed when reaching out to Surfshark directly.To assist you with your request, I have reached out to request a refund for your purchase on your behalf. Please note that this process may take up to 2 business days.If you have any further questions or concerns, please do not hesitate to contact our support team at:******... read more
This company steals from its customers. My card was charged 3 times for a single purchase. When I asked for a refund on two of the payments I was told to wait. I waited. I inquired again and was told to wait. I waited. I inquired again and was told to wait. I waited. I asked them to please refund me again. I was told they needed confirmation that they would be able to refund the money they were taking from my card. I told them I could clearly see the money was gone and I needed it back to buy groceries for my family, they to... read more
I think its a scam.. Used to ************** password manager. No luck
Business response:
Hi *****,I see you did purchase a subscription to steganos password manager on 3/19/2022. You had also purchased the same software back on January 7, 2023 and was valid for a year from that date. If you did not mean to make this purchase or need assistance please contact us directly at ********************************************** we will be happy to help you.
I had canceled a software update in 2012 and it was renewed last week.
Business response:
Cleverbridge provides e-commerce solutions to many software publishers and does not make any software.For security and privacy reason, please reach out to our customer support team if assistance is needed regarding your software subscription cancellation. We will be happy to assist.https://support.cleverbridge.com/hc/en-us
Horrible customer service. They handle "back office" functions for several prominent web sellers (e.g. WinZip etc) They make it almost impossible to contact a person in their organization about a problem, or to cancel a renewablwe subscription. I would never again buy anything from a seller who uses them.
Awful experience, awful service provider, would like to give 0/10. Have had a domain through these people since 2019, I have renewed every year, this year work got busy last week and I missed the one email warning they give you literally 5 days before it's about to be cancelled, I tried to pay today and they said there is literally nothing that can be done, 3 years of hard work and business growth for NOTHING!!! DO NOT GIVE THESE PEOPLE A DIME, THEY WILL RIP YOU OFF!!!!
Business response:
We apologize for the inconvenience. Cleverbridge provides e-commerce solutions to many software publishers and does not make any software. Please reach out to our customer support team if assistance is needed regarding your software license renewal. We will be happy to assist.https://support.cleverbridge.com/hc/en-us The software publisher will be happy to help with your software needs, and they can be reached through the contact information listed on your confirmation email.
This company is a total rip off. I give it no stars. I had bought back up software in June. So I should have gotten the software until June. They have written and said that my Free Home Version is done and I'll be renewed in a few days. I have the code I was given, proof of purchase, and the page of my credit card with that charge paid for and other proof. They don't respond. I wrote an email and found that it said that this was automatic and won't be viewed. It's a total waste of time to try to get someone on the phone.They... read more
Frequently asked questions about Cleverbridge, Inc.
How is Cleverbridge, Inc. rated?
Cleverbridge, Inc. has a 2.1 star rating with 151 reviews.
When is Cleverbridge, Inc. open?
Cleverbridge, Inc. is open now. It will close at 8:00 p.m.
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