Chief/Bauer Service Experts

Ernie M 

on BBB

6 years ago

London ontario Roy Inch and Sons did a great job once again with my plumbing, HRV, furnace and A/C annual inspection. Keep up the good work. 

William S 

on BBB

6 years ago

Very professional and very quick with the installation. Answered all questions. Would definitely recommend 

Dennis M 

on BBB

6 years ago

I was pleased with the individual and process for developing an estimate. However, when I decided to add more work to the estimate and also had some questions, I could not get a response. I made two phone calls about six days apart and the receptionist said she would get in touch with the technician right away and that he would return my call. After I received no call, I sent an email asking for a response and got no reply. I guess they don't need the work. 

todd t 

on BBB

6 years ago

I called the Pink Plumber to replace my hot water heater and they scheduled me for an appointment the next morning between 10 and 2 and told me they would call an hour prior to the arrival of my technician. Not only did they call an hour before, but also 30 minutes before to give me an update, the technician arrived at 10:10, exactly when they said he would. My tech was very friendly and professional from the start (put on protective shoe covers when coming into the house, protective covers on the wheels of the hand truck, e... read more

Fernand C 

on BBB

6 years ago

My Pink Plumber experience was awful! I was quoted about 5k and then charged me 8k. They tore up walls to perform a complete re plum of my house and left huge holes in my ceiling and walls. A rat the was under the house came inside through the holes! The worst part was that the brand new plumbing burst not once, but twice in 2 days! Water rained from the ceiling for 3 mins, soaking my floor, rugs and kitchen appliances until I could turn it off at the value. All this at 1am in the morning! Had to stay in a hotel for a day to... read more

Patrick M 

on BBB

6 years ago

These people are Scammer taking advantage of people in times when's people are in need of help and expecting honest advices yet they look at it as an Opportunity to take advantage Similar to price gouging no excuses Not when you have their proposal and a proposal from a different company same equipment and components yes the price is $2000 difference how is that fair the question is can you hold out for the better deal take a little more heat they're expecting you to be so desperate that you will except their price pay them ... read more

MiamiHeat 

on BBB

6 years ago

They charge you upfront for an annual maintenace contract and then lose your correct contact information when it comes to scheduling. Then when the unit breaks down because it hasn't been serviced, they get to collect far more for repairs! Another trick they like to do is to tell you your unit is out of warranty when it's not. Call the manufacturer. The countdown on a unit in a new house is the date you buy the house, not whatever date the contractor bought the unit or whatever date the unit was manufactured. They have to kn... read more

Patricia K 

on BBB

6 years ago

Great business. On time and professional. Has respect for your home and explains everything. Have used them for years. 

Nancy H 

on BBB

6 years ago

Eric D. and Josh were great! They solved problems they encountered well, worked steadily, kept mess to a minimum and were very pleasant throughout! They professionally moved through the steps of locating, reaching, and cleaning the septic tank, For a bad event, it was quite a good experience. Thanks, guys!