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Chief/Bauer Service Experts has been serving the Champaign area for 60 years providing heating, air conditioning, and indoor air quality services.
520 N Hickory St, Champaign, IL, 61820, United States
Get directionsCody E with The Pink Plumber came out to our home today and did an awesome job. The customer service was excellent. Great communication skills, knowledge of the product/problem, time management. A GREAT job start to finish! The company was true to their price quote. Thank you!
Ephantus was awesome. He was very knowledgeable and respectful. He never tired of answering my questions and explaining, in detail, the work that he did. I also really liked and appreciated the text messages from the company letting me know that Ephantus was not only on his way, but including a photo of him. Everyone, from beginning to end, was top notch.
Service Experts was able to fit me in on standby same day on a busy day when most people were first turning their heat on. The technician, Ricky, did a fantastic job! He was personable, explained the situation very well, and was trustworthy from the start. Due to a scheduling conflict, Ricky was at the house before I arrived and was patient and understanding of the situation. I have been looking for a company with employees that I can trust, and if every employee is like Ricky, then Service Experts has gained a new customer ... read more
Business response:
*****, thank you for your business and this wonderful review. We really appreciate it!
Brian D. was very professional and thorough in performing septic tank service on our difficult placed septic tank on our severely sloping property. I will definitely look to hire Pink Plumber again for future septic/plumbing needs
After calling around I realized that getting my septic pumped was going to start around $300; regardless of this advertised $149. Since it had been over 10 years I wasn't expecting it to be cheap. Cody & Aaron arrived, explained the procedures, got to work & did a great job. They politely answered all my questions & returned the yard to its best possible look considering the amount of work done. 11/1/2019 Description -(PROMO) Pump 1000 Gal./24" Sludge(Solids) -18" Dig *Single Compartment Tank Additional Sludge Per: FT' -Mai... read more
It's been one month and they have not completed the service that was promised.I believe I was deceived by the salesman. I found out that they did not do the ductwork under my house but placed only one new duct. They were taking me for almost $13,000 when every other air-conditioning business in Florida is running at the highest 6000 and that is for a complete unit and ductwork. So far no one has called me back. I have been told I can get out of the contract but I must purchase the Air conditioning unit at the cost they set. ... read more
Business response:
******** we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
Service was professional and efficient. Good value for the money. Honest advice wth no attempt to "upsell". Highly recommend.
Business response:
****, thank you for your business and this wonderful review. We really appreciate it!
Cody and David were very professional and explained very carefully what they were doing and why it needed to be done. I thought the charge was going to be 150.00 and quickly it went to 350.00. They gently explained what the problem was and I gave permission to have the work done. The final bill was a tad over 7,000.00. What a shock!!!!! I now know that I avoided a big disaster in my house if the work was not done I now have a state of the art septic system and no worries that I will not have an over flow into my house. I gue... read more
I would first like to say a big THANK YOU to Jim ******** and The Pink Plumber. No one likes to have a plumbing issue, but The Pink Plumber Team helps you through every step in solving your problem. Jim was an awesome technician. He was very professional, well knowledgeable, explained the procedure in a way you can understand and done an outstanding job in the installation. He suggested methods on preventing future problems with my plumbing and septic tank. The entire team worked together and offer a great price for my servi... read more
Chief/Bauer Service Experts has a 4.2 star rating with 1,835 reviews.
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