Chief/Bauer Service Experts

Shirley G 

on BBB

5 years ago

The other technician finally came and put in my ducts And he did a very good job. He was also very honest with me finally. He did take pictures of the old ones that were a mess and he confirmed that one was not even connected correctly. I have been wasting air conditioning for the last month because of the ducts. He did contact his boss to tell him the situation. And now that the ductwork is done it appears this company thinks everything is settled. No one is bothering to deal with the fact that I wasted a month of air condi... read more

Joe D 

on BBB

5 years ago

Freaking amazing!! Darren was so helpful! You could tell he knows exactly what he's doing and has many years of experience. He was in and out and got the problem fixed quickly. He was so thorough. He truly takes pride in what he does and It's refreshing. Hopefully Everyone at the pink plumber has the same attitude and work ethic as Darren. I'm really thankful for their quick service. They really bailed me out of a jam. 

Kamran H 

on BBB

5 years ago

I called them to on Nov 14th in the afternoon to check HVAC unit as heating is not working. As i signed a contract with them on March 1st 2019, contract should be valid through Feb 28, 2020. I did putted a condition to bring ladder to access rooftop. They agreed and serviced till whenever they service last time. Our building management mentioned that they will not provide roof access and other units are serviced without any issue and they always access rooftop with ladder. Before going further this unit is medical clinic and... read more

ROBERT M 

on BBB

5 years ago

I was very upset with Stevensons. The service person was fine, but for the $99 service visit, I expected a little mmore. I knew that my thermostat wasn't working, and I thought they would replace it for me. But NOOOO. They tried to extort me. They wanted me to sign up for a monthly service agreement, plus I would have to pay around $270 right then. They said the $99 fee would be waived if I did this. So I guess my thermostat was going to cost $170 dollars. I bought one at Wal-Mart for $26 and installed it myself. I guess I c... read more

Tom W 

on BBB

5 years ago

Excellent company. I highly recommend this service company. From the office person I dealt with to the service quality to the technicians that come to your home day or night, I have always experienced exceptional service. 5 star rating. 

JULIE S 

on BBB

5 years ago

I made an appt yesterday with this company for a time slot between 10am-noon. I got a call today at 8:30 saying the technician was ready to come over and that my time slot was scheduled between 9-11am. I called back and said I am not available till 10am at the pre-scheduled time. They didn't know how my time got changed to 9-11am and acted like I was the one who was wrong, even though I received an email and voice mail yesterday confirming my time slot of 10am-noon. THEN I just got another email saying that my time slot is n... read more

B&C H 

on BBB

5 years ago

Bryant did great work for us. Tim was very helpful to us in determining the equipment best suited for the needs of our home, with no pressure. Geoff, Bill and the water tank installer (sorry!) were tidy, efficient and provided value added service - much appreciated. Recommend. 

DAVE C 

on BBB

5 years ago

Evan gave me advice and showed me ways I could save some money. He did a great job and was really professional. Thanks. These are the only people I will do business with. 

Hari 

on BBB

5 years ago

they rip you by telling that the software system is quoting the price and he is giving discount. they know that we need to fix the leak and they start itemizing the quote step by step and they would politely say, we can stop here if you don't want. initially they said it will cost 2200/- to fix and later the guy said he cannot dig, need to call hand digger machine and added the price1200, then he said the pipe broke and he had to drill and added another 600 they really play mind games and they did not clean the front yard af... read more