Chief/Bauer Service Experts

Dru D 

on BBB

5 years ago

DO NOT USE THIS COMPANY!!! They offered us a deal where they would come do a check on our furnace in the fall and another for our AC in the spring. I scheduled this appointment while my wife would be home. They did not just send a technician but also sent a salesman. I am disgusted with lack of respect, the use of scare tactics, and false information that was provided to us by this company. Told us that the CO2 levels were unsafe! Even used the phrase "I wouldn't want my kids in a house with those readings". Got a second opi... read more

BILL WOOD 

on BBB

5 years ago

I have used Donelson Air for my last two purchases of home heating/air conditioning units. Before them I had unpleasant experiences with two other firms. Donelson Air employees have proven to be knowledgeable, efficient, and courteous. They have taken the time to not only recommend equipment and services, but explain the alternatives and why they are recommending the particular service or equipment. 

Michael D 

on BBB

5 years ago

Roy **** sent a service technician, Stephanie, to do an annual inspection of my furnace. I have used Roy **** since I started owning a home 30+ years ago. Honestly, after 2 furnace and ac purchases, a few service calls, I have never had a more pleasant experience than I did with Stephanie. She was enthusiastic, smart, explained everything she was doing, very bright - solved an install issue I had in minutes. I was very impressed. She obviously loves her job. Then she told me she had only been an employee for 4 months! Wow. W... read more

C A S 

on BBB

5 years ago

Roger ********* the Eveready Service tech who serviced my unit is a homeowner's dream come true. First - he arrived on time. Not only did he quickly identify the source of the problem, but he explained what needed to be done and why in language / terms that I could understand. The next time my unit needs servicing, I will request that Roger be assign to my job. 

Bonnie H 

on BBB

5 years ago

The Pink Plumber technician, Bradley ******, was the nicest person and so very knowledgable about our plumbing issues. I greatly appreciated his expertise and help! 

Christine 

on BBB

5 years ago

Technician was on time, courteous, asked me if I had any questions. Showed and explained things that he noticed. 

Martin T 

on BBB

5 years ago

Once again Jack came over and quickly found problem, fixed it and was on his way. Wow, he's a real hustler! Good job. 

DOROTHY W 

on BBB

5 years ago

Service Experts has been my HVAC company since November 2016. The techs that come to my home are professional, polite, efficient, and always willing to answer any questions related to the work they perform. I can even request a particular tech for my job. The home service contract which provides two HVAC tune-ups (spring and fall) is very reasonably priced and insures that the homeowner gets the system thoroughly checked twice a year. A big plus for Service Experts is that the tech comes to check my HVAC system and make any ... read more

CAROL C 

on BBB

5 years ago

The reason for 4 stars here instead of 5 has nothing to do with the service itself - I originally gave it 5 on the company's site, because the installer, Eddie, did a super job. The plumbing company that I used for years, refused to work on my shower fixture when the person they sent believed he was not capable, or just didn't want to do the work. So I went to Home Advisor. I've had positive results when needing various repairs in my house. Admiral was one of the companies that was listed in response to my request for a plu... read more