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Chief/Bauer Service Experts
- Heating & Air Conditioning/HVAC
- Champaign, IL
About this business
Chief/Bauer Service Experts has been serving the Champaign area for 60 years providing heating, air conditioning, and indoor air quality services.
Location details
520 N Hickory St, Champaign, IL, 61820, United States
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Did a very good job. Was very patient answering our questions and explaining how the system works and what needs to be done to get the best results.
Business response:
***, we appreciate your business and thank you for this great review!
Excellent response time on the hottest day of Oct. 2019 when AC/Heat Pump fan went out. My two special needs dogs must be kept cool, and me with severe allergies. Service was great & timely **********
Josh and Stephanie were a pleasure to work with . They are professional, very knowledgeable and go out of their way to make sure they meet all of your HVAC needs .
Business response:
*****, we strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
I think that Bradley was great and helpful, but I hate that for a 45 minute job they still charged me 529.00 , I guess we have to pay for the Mercedes Van .
Different technicians came to my house several times and all told me different diagnoses of my AC problems. Service Experts promised a refund that never came. They quoted us a new system nearly twice the price of other quotes.
Business response:
****** we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
Five stars and an A+ to Spark Air Haltom City, TX employee Julio ********* Wow, Julio is great. He goes the extra mile. Julio is one of those rare individuals that believe the satisfaction of each and every customer is paramount. ***** *
Business response:
*****, we strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
We have been with this company since its roots. No one better for sure!!
Business response:
****, we have truly appreciated your business over the years and thank you for being such a loyal customer!
We had been given a window to expect the serviceman. The office called back asking if the technician was available now would we like him to come earlier? Of course. Deven arrived and started to assess the situation. After examining the problem came up with a quote and plan of action. My wife and I discussed it and agreed. Deven had all the parts and materials on his work van. He was very knowledgeable of his trade and proceeded to change out bad water heater. Also changed out some older valves for water pipe coming into hous... read more
The quality and professionalism epitomizes customer service at it's best!
Business response:
********, thank you for taking a moment to share this wonderful review!
Frequently asked questions about Chief/Bauer Service Experts
How is Chief/Bauer Service Experts rated?
Chief/Bauer Service Experts has a 4.2 star rating with 1,835 reviews.
When is Chief/Bauer Service Experts open?
Chief/Bauer Service Experts is open now. It is open 24/7.
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