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Chief/Bauer Service Experts

4.2

About this business

Chief/Bauer Service Experts has been serving the Champaign area for 60 years providing heating, air conditioning, and indoor air quality services. 

Location details

520 N Hickory St, Champaign, IL, 61820, United States

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4.21,841 reviews
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David S's profile image
David S 
5 years ago

My wife and I are incredibly pleased with Miguel C. and Admiral Plumbing. Unbeknownst to us, increasing levels of chlorine in our municipal water were destroying the rubber toilet components and Miguel came out to repair that. He graciously tested the water quality and showed us the results. He advised us of several options for a treatment system without pressuring us at all and so we could do our own research. Within a few days we decided to have him install the Halo 5 system. He did an expert installation and we are extrem... read more

Paul L's profile image
Paul L 
5 years ago

Today Rolf ******* installed a new furnace and air conditioner in our home. The technicians were Denny Carpenter and Devon. They did a great job, was very neat in cleaning up, and did a great job of explaining the new system. They removed our old system, and disposed of it for us. We would definitely recommend them. 

Business response:

****, thank you for this great review and recommendation! 

Chris O's profile image
Chris O 
5 years ago

The biggest issue is Orangutan does not follow through with what they say without some kind of delay. If there is going to be delay or if service won't be done till a certain time just say so from the start. Over the years technicians contradict what the last technician stated so I can't trust information given. The most recent issue and last straw was AC was leaking water Saturday. Technician came out and identified pump issue. We provided the $1000 payment for repair and tech said we would be contacted same day, latest Sun... read more

Business response:

*****, we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Lewis H's profile image
Lewis H 
6 years ago

Had toilet and faucet repaired, Pleased with repair, but charge a little pricey. 

Maurice's profile image
Maurice 
6 years ago

Cody and his assistant are the "BOMB". Very professional yet personable ; kept me informed the entire time; completed the job expediently and neatly. I would recommend the this team for any location. Oh, by the way, did I say the work location was at my church and on a Sunday morning. Thanks Pink Plumber for sending this team. ********** 

Linda S's profile image
Linda S 
6 years ago

We purchased our furnace and air conditioning system from Service Experts. With our purchase we have had them checked every 6 months. Having problems with allergies we included high tech filtering with our system. Service technicians are very respectful of our home. They are very friendly and explain issues that may affect how our furnace and a/c work. We are very satisfied with this company. 

Business response:

*****, we appreciate your business and look forward to our continued relationship! 

Kay's profile image
6 years ago

We have used The Pink Plumber for several years for different plumbing issues around our house. We recently called because of a leak at our water meter in the front yard. I will say that when we placed this call, we found out the plumber who had been servicing us the last couple of years was no longer with the company so we were somewhat leery about a new plumber. That leeriness only lasted a short time. As soon as TJ arrived and assessed the problem we saw there was no reason to be concerned. He quickly assessed the problem... read more

Bernadine H's profile image
Bernadine H 
6 years ago

The plumber came on time to give us an estimate. Geoff S. was very knowledgeable about our situation, and it did not take long. We will be requesting for Geoff S. to come back and actually do the work. 

Bob B's profile image
Bob B 
6 years ago

Kane was great & persistent in his efforts to help my family & fix the problem. He diagnosed the first problem, got the remedial part, & returned the next day & installed it. That solved the air handler problem, but then the compressor outside had a new problem. Kane couldn't work on that problem because the driving rain would permanently "fry" the circuit boards. He promised, however, that either he or someone equally qualified & persistent would return as soon as weather permitted. The next morning, Grady quickly diagnosed... read more

Business response:

***, we are happy that the team worked together to provide you with a great experience! 

Frequently asked questions about Chief/Bauer Service Experts

How is Chief/Bauer Service Experts rated?

Chief/Bauer Service Experts has a 4.2 star rating with 1,841 reviews. 

When is Chief/Bauer Service Experts open?

Chief/Bauer Service Experts is open now. It is open 24/7. 

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