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Chief/Bauer Service Experts has been serving the Champaign area for 60 years providing heating, air conditioning, and indoor air quality services.
520 N Hickory St, Champaign, IL, 61820, United States
Get directionsMy wife and I are incredibly pleased with Miguel C. and Admiral Plumbing. Unbeknownst to us, increasing levels of chlorine in our municipal water were destroying the rubber toilet components and Miguel came out to repair that. He graciously tested the water quality and showed us the results. He advised us of several options for a treatment system without pressuring us at all and so we could do our own research. Within a few days we decided to have him install the Halo 5 system. He did an expert installation and we are extrem... read more
Today Rolf ******* installed a new furnace and air conditioner in our home. The technicians were Denny Carpenter and Devon. They did a great job, was very neat in cleaning up, and did a great job of explaining the new system. They removed our old system, and disposed of it for us. We would definitely recommend them.
Business response:
****, thank you for this great review and recommendation!
The biggest issue is Orangutan does not follow through with what they say without some kind of delay. If there is going to be delay or if service won't be done till a certain time just say so from the start. Over the years technicians contradict what the last technician stated so I can't trust information given. The most recent issue and last straw was AC was leaking water Saturday. Technician came out and identified pump issue. We provided the $1000 payment for repair and tech said we would be contacted same day, latest Sun... read more
Business response:
*****, we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
Had toilet and faucet repaired, Pleased with repair, but charge a little pricey.
Cody and his assistant are the "BOMB". Very professional yet personable ; kept me informed the entire time; completed the job expediently and neatly. I would recommend the this team for any location. Oh, by the way, did I say the work location was at my church and on a Sunday morning. Thanks Pink Plumber for sending this team. **********
We purchased our furnace and air conditioning system from Service Experts. With our purchase we have had them checked every 6 months. Having problems with allergies we included high tech filtering with our system. Service technicians are very respectful of our home. They are very friendly and explain issues that may affect how our furnace and a/c work. We are very satisfied with this company.
Business response:
*****, we appreciate your business and look forward to our continued relationship!
We have used The Pink Plumber for several years for different plumbing issues around our house. We recently called because of a leak at our water meter in the front yard. I will say that when we placed this call, we found out the plumber who had been servicing us the last couple of years was no longer with the company so we were somewhat leery about a new plumber. That leeriness only lasted a short time. As soon as TJ arrived and assessed the problem we saw there was no reason to be concerned. He quickly assessed the problem... read more
The plumber came on time to give us an estimate. Geoff S. was very knowledgeable about our situation, and it did not take long. We will be requesting for Geoff S. to come back and actually do the work.
Kane was great & persistent in his efforts to help my family & fix the problem. He diagnosed the first problem, got the remedial part, & returned the next day & installed it. That solved the air handler problem, but then the compressor outside had a new problem. Kane couldn't work on that problem because the driving rain would permanently "fry" the circuit boards. He promised, however, that either he or someone equally qualified & persistent would return as soon as weather permitted. The next morning, Grady quickly diagnosed... read more
Business response:
***, we are happy that the team worked together to provide you with a great experience!
Chief/Bauer Service Experts has a 4.2 star rating with 1,841 reviews.
Chief/Bauer Service Experts is open now. It is open 24/7.
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