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Chief/Bauer Service Experts
- Heating & Air Conditioning/HVAC
- Champaign, IL
About this business
Location details
520 N Hickory St, Champaign, IL, 61820, United States
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Just had my air conditioner serviced i have the maintenance plan had really good service. The repairman was on time very friendly and polite. he used the hose and replace it before he left very good experience with this company, the service rep contacted me when it was time for my service which i really like. would recommend this company to anyone, in fact i have already done so.
Business response:
***** - we do our best to provide every customer with superior ********************** and it is always nice to hear positive feedback!
It was sold to me that I am going to pay to my local electricity company the fees for the meter ($30) because the solar panels that they installed will provide me with the power that I need.But that promise is not even close, since the first month I have been paying $90 dollars (in winter), I am in *******, minimal AC for that season. As the month went by, the bill from my local electricity company were increasing, now in summer I am paying $275 plus the solar panels payments for $220 so it is the same amount that I used to ... read more
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Frequently asked questions about Chief/Bauer Service Experts
How is Chief/Bauer Service Experts rated?
Chief/Bauer Service Experts has a 4.2 star rating with 2,011 reviews.
When is Chief/Bauer Service Experts open?
Chief/Bauer Service Experts is open now. It is open 24/7.
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