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Casa Ford

4.5

About this business

Location details

5815 Montana Ave, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
4.57,777 reviews
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Eduardo U's profile image
Eduardo U 
3 weeks ago

Excellent customer service and a quick and efficient service, thank you ****** **** for helping me. Thank you for the 5 star review about our service and feedback about ****** ****. We look forward to assisting you in the future. 

Alex R's profile image
Alex R 
4 weeks ago

Great customer service ****** the adviser was very polite and very helpful Im happy with the service Thank you for the 5 star review about our customer service and ****** service. Thank you for allowing us to assist you. We look forward to helping you in the future. Thank you! 

Luz G's profile image
Luz G 
a month ago

Been a customer for years now .. Always an excellent car/truck shopping experience.. Thank you !! 

Luz G's profile image
Luz G 
a month ago

Been a customer for years now .. Always an excellent car/truck shopping experience.. Thank you !! Thank you so much for your continued business and kind words! We truly appreciate you being part of the Casa family and are thrilled to know youve consistently had excellent experiences with us. Your support means a lot, and we look forward to helping you with all your future car and truck needs! Have a great day. 

Tury A's profile image
Tury A 
a month ago

Good experience and service and communication and service and promptness Thank you for taking the time to review us! We are happy to hear that you had a good experience, service and communication during your visit. 

Robert V's profile image
Robert V 
a month ago

I brought my daughters Escape in for service because the instrument cluster had a warning light saying that two tire inflation sensors were not working. The service advisor ******* had it checked out within an hour and told me parts would have to be ordered. She said it would take about a week to get the parts but she would call me when the parts were in. To my surprise the parts came in the next day and were installed the following day. As a dad I wasnt at ease having my daughter drive around without the car being repaired.... read more

Gabriel V's profile image
Gabriel V 
2 months ago

Excellent customer service! Service ********** very helpful and answered all questions. Thank you for the 5-star review! Were so glad to hear our service team provided excellent customer care and answered all your questions. We truly appreciate you choosing Casa Ford and look forward to helping you again in the future! 

Cristobal D's profile image
Cristobal D 
3 months ago

The service itself was great, and my salesman ***** ***** was outstanding he deserves full recognition. However, the management team was deceptive and frustrating. I requested to remove the add-ons, and after some back-and-forth, the manager claimed he adjusted the deal to meet my preferred monthly payments. I asked about adding side steps, and he said he could include them for $1,000, promising that the cost of the original steps would be refunded and that hed work it out with the bank.Later, in the finance office, I was to... read more

C. D.'s profile image
C. D. 
3 months ago

The service itself was great, and my salesman ***** ***** was outstanding he deserves full recognition. However, the management team was deceptive and frustrating. I requested to remove the add-ons, and after some back-and-forth, the manager claimed he adjusted the deal to meet my preferred monthly payments. I asked about adding side steps, and he said he could include them for $1,000, promising that the cost of the original steps would be refunded and that hed work it out with the bank.Later, in the finance office, I was to... read more

Frequently asked questions about Casa Ford

How is Casa Ford rated?

Casa Ford has a 4.5 star rating with 7,777 reviews. 

When is Casa Ford open?

Casa Ford is open now. It will close at 9:00 p.m.  

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