Carrington Mortgage Services, LLC's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Carrington Mortgage Services, LLC

2.4

About this business

Location details

305 W Chesapeake Ave #400, Ste 400, Towson, MD, 21204, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4493 reviews
Select a rating
Anthony F.'s profile image
Anthony F. 
7 years ago

WARNING!!!! You will have nothing but problems if you attempt to get a loan through this company. I submitted everything they asked for within hours, and each time I am told that’s all, now I missed my contract deadline and stand to loose my earnest deposit, appraisal and inspection funds, because they are busy at the end of month, when they had almost 60days to gather what they needed. 

Ceresa B.'s profile image
Ceresa B. 
7 years ago

This company bought our house loan from **** ** ******* and contacted us with an offer to lower our interest rate. They were very fair and had fast, great service. I would recommend them to anyone looking to. Get a homeowner loan 

Jose A.'s profile image
Jose A. 
7 years ago

Working with the Carrington staff was very personable. Every question was answered in a timely manner and we had many of them 

Kimberly G's profile image
Kimberly G 
7 years ago

Very Quick and seamless process 

tina o.'s profile image
tina o. 
7 years ago

Carrington Mortgage bought my mortgage from **** ** ******* in Feb 2018. When I went to pay my first payment with Carrington, they didn't even have an account number for me. They said to put my *** account number on my check. I had to mail a check because they did not have my account online. When I finally was assigned an account number and went to make my next payment online, they charge a $5.00 fee to pay your mortgage online. They charge a fee for every kind of way to make your payment unless you send a check to them or h... read more

Shirley D.'s profile image
Shirley D. 
7 years ago

I am perplexed how they have a A+ Rating. Appears there is some form of agreement. 28+ Reviews and 149- Reviews means that the math is off. My mortgage note was transferred to them 5 years ago. I have had nothing but problems since then, During the 2017 Storm season, I was in a disaster area hit hard from the storm. I had damage to my home and when I contacted Carrington to make them aware that I was out of work and would be late, they advised me that they had a program for those affected and IN a disaster area they could ta... read more

Bob's profile image
Bob 
7 years ago

Refinanced our home with this company terrible time. Hide the closing disclosure in a email we signed for the appraisal then the amount of cash back changed before closing was never told or informed until day of closing when notory showed us. Then none of the people answered their phones to help with the problem and found out the underwriter tried to pocket the extra money cause magically after asking to speak to supervisor he said I can pull it out of my pocket and give u the amount. 

Kimberly C.'s profile image
Kimberly C. 
7 years ago

My mortgage was put here after being with BoA for 5 years. What a mess. The website is slow and most times resourceful. To speak to someone besides the front line customer rep's. is near to impossible. To get help or support on an issue you may have (PMI for me) was exhausting. 

Chanda R.'s profile image
Chanda R. 
7 years ago

They allowed us to determine the closing location and time. 

Frequently asked questions about Carrington Mortgage Services, LLC

How is Carrington Mortgage Services, LLC rated?

Carrington Mortgage Services, LLC has a 2.4 star rating with 493 reviews. 

When is Carrington Mortgage Services, LLC open?

Carrington Mortgage Services, LLC is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com