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Carlson Toyota
- Auto Repair
- Coon Rapids, MN
About this business
Our goal is to sell and service every Toyota in Coon Rapids and the Minneapolis / St. Paul Northern Metro area with the highest level of customer satisfaction!
Location details
12880 Riverdale Dr NW, Coon Rapids, MN, 55448, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI could not have had a better experience at Carlson Toyota! Salesman Preston was a rock star and worked with me above and beyond to find a car and payment that would work for me and my budget. Along with Ryan in Finance, I could not have asked for a more dynamic duo! Thanks for all your hard work, guys! You both went out of your way to make sure I got something perfect. I am so grateful for all your help! I am now the proud owner of a 2019 Corolla! I love it!
Business response:
Roxy, thanks so much for the kind words about Preston and our dealership as a whole. Here's to many happy years of driving in your Corolla! Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
Had plans to test drive a car tonight, but due to some unforeseen circumstances I wasn’t going to make it there in time for closing. When I was contacted by a sales person about if I was still coming, I informed him that something came up and I didn’t think I would make it in time tonight. He responded with a rather snippy attitude and said that this is why they only hold cars to test drive when you have a credit card on file, and hung up on me. Will not be doing business with them. I understand that not being able to make i... read more
Business response:
Laurel, we thank you for taking some time out of your busy day to let us know about your experience here at Carlson Toyota. We're sorry that you had a negative experience with us. If you’re not satisfied, we’re not satisfied. We would love the chance to make it up to you. Please reach out to me directly so we can hopefully rectify this. We hope to hear from you soon. Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
We stopped in to just look around, wife has wanted a highlander for some time. Mee Her was our salesman, he was very professional, didn't rush us through anything, and answered all our questions. Mee's team was also as well Tim double checked with us to be sure we were being taken care of. Needless to say we now own an awesome 2018 Higjlander, muy wife says she felt like she was important person with the type of service we recieved. Thank you Carlson Toyota we will be back for my Tundra
Business response:
Allen, thanks so much for the kind words about our dealership as a whole. It's customers like you that make it all worth it! Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
Ask for Dameon to hook you up to your new car. 11 out of 10 stars!
Business response:
Chuck, it's customers like you that make it all worth it! Your truly exceptional words about Dameon mean the world to us! Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
Business response:
Gilbert, thanks so much for this 5-star review of our dealership! The next time you're in need of another great experience you know where to go! Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
Went to Carlson Toyota after going to another Toyota dealer, which is another story... I was very Impressed with them, I got more car than what was offered to me at the other dealership and for less money.... Grey was awesome and worked a super deal for me... They are straightforward with what can be done.. I'll be sending people his way.....
Business response:
Jose, thanks so much for this 5-star review of our dealership! The next time you're in need of another great experience you know where to go! Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
Business response:
Kathy, thanks so much for the 5-star rating of our dealership! Have a wonderful day and we hope to see you again soon! Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
Tyler and Tony helped me this morning. It was my first visit to Carlson Toyota and I was treated so well by both of the employees who assisted me. Excellent customer service, extremely clean waiting room and service area, great amenities. All around wonderful experience! I will definitely be back!
Our Highlander had a low tire light come on . I called the dealer this morning right away. I asked if we could make an appointment to have the tires checked . I was told “ oh u don’t need an appointment in our express service area, just go there and they will take car of it”. I said “no appointment needed?” They said nope. My wife called at about 3 pm to see how long it would take ( to put air in her tires)! They told her without an appointment she would have to wait about 1 hour and 45 minutes, needless to say she didn’t go... read more
Frequently asked questions about Carlson Toyota
How is Carlson Toyota rated?
Carlson Toyota has a 4.3 star rating with 2,610 reviews.
When is Carlson Toyota open?
Carlson Toyota is closed now. It will open tomorrow at 9:00 a.m.
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