This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Carlson Toyota
- Auto Repair
- Coon Rapids, MN
About this business
Our goal is to sell and service every Toyota in Coon Rapids and the Minneapolis / St. Paul Northern Metro area with the highest level of customer satisfaction!
Location details
12880 Riverdale Dr NW, Coon Rapids, MN, 55448, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Their service wait time is terrible did not have appt. but stopped in to have 15000 mile maint on highlander told would take 2 and a half hour wait went to Luther in and out in 1 hour bye bye Carlson second time its happened.
Patrick M. was my salesman. He was very professional and had great information. He was so helpful, even when I found that the car I did want was just sold 10 mins before I came in to buy it. He helped me search for a car that would suit me. I ended up getting a much nicer car for about the same price of the one I wanted. Gray in the business office was helpful laying out pricing and such as well. I felt no pressure from anyone or rushed in any way. I’m so happy with my purchase! I would recommend Carlson Toyota 💯
Not loving the service or follow up. My windshield cracked at base, 2 month old RAV4. They cannot look at it today, so have an appointment on Monday. They indicated a diagnostic fee would be charged. I indicated it is under warranty and does not appear to be a driver, rock or negligence issue but integrity of windshield. They cannot say it will be covered under warranty until diagnosis is done with fee. Fee will not be charged if warranty, but will be if they deem it not covered.
Wonderful dealership and Preston my sales man was awesome!! I would recommend this place to anyone!!
So my wipers stopped working, have looked at all the connections and had another mechanic troubleshoot it saying it's the motor (@ no charge since he didn't have the part to fix it). Bring it here and IMMEDIATELY get charged $75-$100+ just to diagnose the problem. This is why I no longer bring my car to Toyota dealerships. They will look for everyway possible to charge you extra!
I have seamlessly leased and purchased 2 Toyota's from Carlson! The sales & business teams are so wonderful! I had an auto start & weathertech mats added to it today, when I went to pick it up, there was an issue with paperwork. Paige, Wendell and a group of others worked so hard to get the issue resolved, and were very apologetic, going to all extremes to get me taken care of! Thank you All!
We brought one of our 4Runners in for a recall and the folks at Carlson were all GREAT!!! love this dealership I will only have them work on our 4runners and will purchase our next vehicle from Carlson they have earned our business. Thanks to the staff for being so welcoming.
RecommendedThank you Vladimir and Grey for your help in finding the perfect car for my son. The level of respect and care was amazing! You guys are the best!
Business response:
Kelly, thanks so much for the kind words about Vladimir and Grey on our side! All the very best from the whole staff here at Carlson Toyota. Scott Backman, Customer Relations Manager, sbackman@carlsontoyota.com
Frequently asked questions about Carlson Toyota
How is Carlson Toyota rated?
Carlson Toyota has a 4.3 star rating with 2,610 reviews.
When is Carlson Toyota open?
Carlson Toyota is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com