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Capitol Plaza Hotel

3.5

About this business

The Capitol Plaza Hotel and Convention Center Jefferson City invites you to experience our newly renovated guest room accommodations and service in the heart of this vibrant capital city. Our Mobil 3-Star and AAA 3-Diamond-rated Missouri capitol hotel puts all of the best downtown attractions, shopping, and businesses within easy reach - from the Missouri State Capitol Building and Governor's Mansion to the stores of the Capital Mall or The Crossings. With more than 22,000 total square feet of meeting space, our downtown Jef... read more

Location details

415 W McCarty St, Jefferson City, MO, 65101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.52,500 reviews
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Samona Kosfeld's profile image
Samona Kosfeld 
7 years ago

Sorry I didn't post last week when I stayed. Great place and wonderful staff as always when I stay. Was given an upgrade to suite with breakfast and wish I could have stayed longer, but had to get back to work. Breakfast was amazing. Keep up the great job and see you all again in a couple weeks. 

Business response:

Thanks Samona Kosfeld! We are honored to have you as our guest! We appreciate the feedback. 

Deana Farmer Glore's profile image
Deana Farmer Glore 
7 years ago

This was our 2nd stay. Reservations were made thru work. We stayed one night, same as last time. Room was clean, staff was wonderful. Same as last time. Yes, we did have hot water this time. Yes, Last time, the boiler broke down. Stuff happens. Hope to see you all next month!! 

Business response:

Thank you for reviewing the hotel. Yes - we did a total replacement of the hot water heater so moving forward we should be in better shape. As you stated things do happen so we appreciate your understanding. Thank you for giving us a 2nd chance to make it better. 

Denise Wilmes's profile image
Denise Wilmes 
7 years ago

The food was less than I'd expect at 25.00 a person. The salad was wimpy, the servers under trained and the dessert was on the table before the entree so was very dry by the time we ate. no one offered to refill drinks. 

Business response:

Denise, thank you for taking time to rate the hotel. We would like to understand and know more about your experience. Please call our General Manager at (573) 638-2300 to discuss further. 

Robin Lawley's profile image
Robin Lawley 
7 years ago

Business response:

Thank you for taking time to rate the hotel. Please call us at (573) 635-1234 to tell us about your experience. Ask for the Manager on Duty. 

Jean Parker Dippel's profile image
Jean Parker Dippel 
7 years ago

Business response:

Thank you Jean for taking time to rate the hotel! 

Robert C. Vogel's profile image
Robert C. Vogel 
7 years ago

I had the pleasure of attending a day-long conference at the hotel, and the service was terrific, while the lunch was outstanding. Thank you very much. 

Business response:

Robert we certainly appreciate your kind words and taking the time to comment. Glad you enjoyed the conference! 

Chris Fleck's profile image
Chris Fleck 
7 years ago

Overall good accommodations and very friendly staff. There are some minor Procedures that affect the effectiveness of the waitstaff. Mostly they are understaffed. I did enjoy my stay. 

Business response:

Chris thank you for the feedback! 

Lin Van Meter's profile image
Lin Van Meter 
7 years ago

Great convention, but the facility is definitely in need of updates and better housekeeping. 

Kathryn Jacobson Clark's profile image
Kathryn Jacobson Clark 
7 years ago

This facility seems to be worse each time we meet there. They added more WiFi connections, but it was nearly impossible to connect to it. The rooms need updated, for instance the shower has black mildew between the tub and tile. I had heat in my room, but some of my colleagues said they did not. There was no hot water the morning of January 18, 2017. I had hot water the next morning, but some people said they had hot water in their sink but not the shower. They did credit me 30.00 on Thursday and I appreciate that gesture. A... read more

Frequently asked questions about Capitol Plaza Hotel

How is Capitol Plaza Hotel rated?

Capitol Plaza Hotel has a 3.5 star rating with 2,500 reviews. 

When is Capitol Plaza Hotel open?

Capitol Plaza Hotel is closed now. It will open on Monday at 9:00 a.m. 

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