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Capitol Plaza Hotel

3.5

About this business

Location details

415 W McCarty St, Jefferson City, MO, 65101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.52,554 reviews
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Katie Crigger's profile image
Katie Crigger 
6 years ago

I have stayed here since 2013 for the MCDA conference. Not again. My room was a complete mess. Dripping AC, black mold in the shower, smelled musty, and the best part.... both my smoke alarms malfunctioned and instead of immediately replacing them, the guy took them down and was like “I get off in 5 minutes, so it’ll just have to be like this” I asked if they were just smoke detectors or smoke/carbon monoxide detectors and he wasn’t sure.... that was Wednesday night, checked out today, still no smoke detectors. So if you rea... read more

Christian Jessen's profile image
Christian Jessen 
6 years ago

The lower level of the hotel, the parking garage, and the parking lot are under water, yet they are still open. The front desk cannot tell you how to get from the parking lot next door without driving back to the main artery, even though you are 500 yards from the door. No bellman, they go home before check in. Restaurant? Nope. Close after breakfast. They have you park 5 miles away and bring you on a bus. It is a third world country here, but they bill you as if it were nice. Horrific! 

Steve Elmore's profile image
Steve Elmore 
6 years ago

This is really a great hotel. Truthfully I had heard some stories about infrastructure issues here, but we haven't experienced anything that has been anything less than very good and pleasant. Even with the flooding here the hotel has done everything possible to make things as normal as possible. Yes, the parking garage is flooded and unusable, but the hotel has provided another parking lot and a continuously running shuttle to make things as pleasant as possible. The staff is great! 4.9 stars, if the pool had been open it w... read more

Rick Thompson's profile image
Rick Thompson 
6 years ago

Hospitality by the staff were exceptional 

Sean Belgrave's profile image
Sean Belgrave 
6 years ago

The staff was great. friendly and very accommodating for my dog and cat. Breakfast buffet was very good! 

Randy Peters's profile image
Randy Peters 
6 years ago

I made a recent visit for my granddaughter's birthday hotel room was great breakfast buffet was really good need to thank Candy for setting up my room reservation had a great stay got to visit with family also could location also thanks again 

Susan Mulcahy Haralson's profile image
Susan Mulcahy Haralson 
6 years ago

The staff treated us very well. 

Jason Howe's profile image
Jason Howe 
7 years ago

We recently had our Show Me Honor awards dinner bringing in over 250 guests, the professionalism Capital Plaza showed working with us definitely deserves 5+ Stars. Thank you for everything. You all are amazing 

Andrea Sanderson Allen's profile image
Andrea Sanderson Allen 
7 years ago

I bought a Groupon for a two night stay. The good: they allowed an early check in. The beds were comfortable. The room was clean. Centrally located. The not so good: There was no hot water at anytime of the day. The breakfast buffet was mediocre and over priced. A manager berated a staff member in front of my son and I in the dining area. The pool was so chlorinated, it was irritating to my throat, nose and eyes and I didn’t even get in the pool. 

Frequently asked questions about Capitol Plaza Hotel

How is Capitol Plaza Hotel rated?

Capitol Plaza Hotel has a 3.5 star rating with 2,554 reviews. 

When is Capitol Plaza Hotel open?

Capitol Plaza Hotel is closed now. It will open on Monday at 9:00 a.m. 

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