Caliber Collision's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Caliber Collision

2.6

About this business

Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,500+ convenient repair centers throughout 40 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our te... read more

Location details

611 N Main St, Akron, OH, 44310, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.6318 reviews
Select a rating
Marc W's profile image
Marc W 
3 years ago

They told me to being the car in because they had the parts. But they didn't. It sat there for eight days because the parts weren't there. I picked the car up 3 weeks later and the body work was wavy. The paint work had runs in it. They told me to leave the car and they would fix it. But that didn't happen. Go somewhere else. 

Shawn's profile image
Shawn 
3 years ago

Jordan W***** was a terrific to work with while my truck was being repaired. I am certainly satisfied with the repair work on my truck. I highly recommend Caliber Collision (Burleson, ****} for any auto repair work!!! 

Linda R's profile image
Linda R 
3 years ago

I recently had extensive work done on my Highlander following an accident. From the beginning , giving me an estimate, working with my Insurance company, scheduling a rental car, to the day I picked up my car, I felt everyone was very professional. The kept me informed of progress, and made the whole process as fast and easy as possible. They did a beautiful job on my car, and I couldn't be more satisfied. I highly recommend them. 

Sarah H's profile image
Sarah H 
3 years ago

if I could give negative stars, I would. I had my vehicle towed there 2 weeks ago, and they said that by last thursday they would have my car started to repair some minor damage I sustained when I hit a tree branch on the freeway. They have been storing my car now for a little over 2 WEEKS and still have not even done an estimate to give to my insurance company. I cannot believe the level of complete and total laziness, unless they are milking my insurance company for the storage fees. I wish that my insurance had not ever r... read more

Bernadette E's profile image
Bernadette E 
3 years ago

Hats off to the Caliber Collision Team in East Rochester. The Service Advisor, Rich P******, was easy to work with and very professional. The repair work was done to perfection and when we picked up our 2008 Vibe it sparkled inside and out. ************* 

Ryan T's profile image
Ryan T 
3 years ago

Liars!!! Not happy at all with this company. They were at least honest enough to tell me that the couldn't match my stock paint. So we agreed it would be best for me to pickup my car and bring it to another shop. Well evidently they reported to my insurance that my car was rusty and they wont work on rusty cars knowing that insurance wont cover rusty cars. Basically they LIED to my insurance company. My car is rust free and garage kept. At first I was impressed with their honesty but from what I learned today, they are liars... read more

Christian G's profile image
Christian G 
3 years ago

I had called them on a Saturday asking if they could take a look at my vehicle for a push to start issue that day. They said no problem. Dropped off the vehicle at 9am and was told they would be able to look at it by 3pm. At 3pm I was told they couldn't look at it that day and would have to hold it until Monday. On that Monday I was told they would need to replace a part that would cost over 1000 dollars with labor. I decided to not get the work done and rather invest that money into a new vehicle. Before doing that I took i... read more

Michael B's profile image
Michael B 
3 years ago

Customer service was outstanding, I was impressed. They resolved my issue and I was completely satisfied. Calber Collison is an asset to the community 

Hopping Mad's profile image
Hopping Mad 
3 years ago

Sent my Sav in for repairs to paint , interior and body damage In which was not a large job@ 8/04/21 . Job return time was allegedly 12 days at this point it is 9/22/21 the work was not complete due parts coming from Germany on back order. Not withstanding information I have called to find out that the parts are available here in the US and also other vendors. Paint not matching , fasteners with paint missing on them bushings missing and orange peel . I?m not satisfied to say the least . Also the wheels was also damaged in w... read more

Frequently asked questions about Caliber Collision

How is Caliber Collision rated?

Caliber Collision has a 2.6 star rating with 318 reviews. 

When is Caliber Collision open?

Caliber Collision is closed now. It will open on Monday at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com