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Bruce D. Glassman MD
- Dermatologists
- Alexandria, VA
About this business
Dermatology Skin Cancer Treatment UVB Narrowband Light Box Xtrac Velocity Laser Levia Cosmetic Procedures
Location details
4660 Kenmore Avenue, Ste 500<br>Capital Dermatology, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The appointment was very rushed and didn’t feel my questions were answered thoroughly. I asked a question and he literally had to look up the answer on his phone- I could have done that without needing the appointment
Business response:
Thank you for your feedback. We value your input and regularly evaluate our processes to help ensure we provide the best possible patient experience.
Dr. Glassman has NO bedside manner. He is rude and extremely rushed. I was getting a full body cancer scan and he clearly was annoyed at the 2 short questions I asked him. The body scan was so rushed and he came in with 3 other techs (one to hold the freeze can, one to take notes, and the third one was a young female so I think he had her come in since I am a female. ). I saw this large entourage of people come in and I was uncomfortable and confused. I was just in a thin gown and I had to open it to get examined with all th... read more
our appointment was at 3:20p; we were taken to an exam room at 4:15p (the doctor was 'running late') and then finally seen at 4:45p. Yes the staff apologized for 'running late' and kept telling us that the doctor would be with us 'shortly'. The patient was 7 years old and as anyone with kids knows, it's hard to wait for 85 minutes. (granted if I were 85 minutes late to my appointment they would have charged me a no-show fee)Dr. Glassman finally came in, took one look the patient, said 'I don't know what's causing it so I wil... read more
Doc was great but my short visit with him came 80 minutes after the 1350 appointment that I showed up 20 minutes early for. Everyone was apologizing for the wait, but I see a lot of wait time complaints so I guess it’s normal.
Business response:
We value your feedback and are sorry that you experienced a long wait time. We sometimes see a spike in appointments during certain hours of the day, something we’ve been working to address. We hope to provide a better experience upon your next visit.
Although I do like Dr Glassman, the 55 minute wait time was frustrating. After 45 minutes I asked the receptionist if I was indeed checked in. She said yes, but then proceeded to give me forms to complete. I was called in shortly after, so I think this was a mistake on the receptionist’s part. This was my first time there. Hopefully next time it will go more smoothly.
Business response:
Thank you for your feedback. We value your input and regularly evaluate our processes to help ensure we provide the best possible patient experience.
My experience with Dr.Bruce Glassman was beyond disappointing.He did not take a second to even sit or ask me any questions.He did not take the time to properly examen the concerning areas on my skin and called my case “underwhelming” compared to “the hundreds of patients” he sees everyday.YES he said this to me! I was shocked.He also prescribed me a medication I was already taking but has not been working for months and I explained this to him and he said there was not “much he could do” judging from what he was seeing. I ha... read more
Front desk woman was unpleasant but the doctor and assistant were wonderful
Dr. Glassman provided my annual skin check and removed an unsightly mole, which is now completely gone...! He is the best dermatologist I've seen and recommend him highly.
Business response:
Thank you for sharing your positive experience with us! Our clinicians work hard to ensure every patient receives compassionate care. We will share your comments with our care team.
Dr. Glassman was 40 min late for our appointment, the staff did not let me know that he was running late. When he came in the room he performed the full body exam in less than 15 minutes, spending seconds looking at areas of concern for me. This was my first experience with a dermatologist, I felt rushed and was not appreciative of his demeanor. Dr. Glassman froze a spot off my knee, but no after care instructions were provided, a water blister formed afterwards and burst.When I brought up my rosacea Dr. Glassman only offere... read more
Frequently asked questions about Bruce D. Glassman MD
How is Bruce D. Glassman MD rated?
Bruce D. Glassman MD has a 3.5 star rating with 400 reviews.
When is Bruce D. Glassman MD open?
Bruce D. Glassman MD is closed now. It will open at 9:00 a.m.
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