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BrightView Landscape
- Landscape Architects
- Blue Bell, PA
About this business
Specialties: BrightView is one dependable partner that can see you through the entire lifecycle of your landscape, offering thoughtful solutions and an experience consistent in both quality and reliability. Established in 1939. With roots dating back to 1939, see the evolution of Brickman and ValleyCrest into BrightView, North America's industry leader in commercial landscaping.
Location details
980 Jolly Rd #300, Ste 300, Blue Bell, PA, 19422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Eroding the quality of life one cut or visit at a time. After having worked 20 years as a facility director I can honestly say i have never observed a less capable landscaping crew. If they re not hiding in their vehicles they are destroying someones property. Don't know how they are in business in Bluffton, Hilton Head South Carolina. They do not deserve any stars.
If there was a way to give a minus star rating I would. Their lawn care services are abysmal. the person doing the trimming attempts to do a good job, but it is hopeless when the mowing crew comes through with inappropriate equipment and tears up the sod every week. They have been using an open-space mower in an attempt to mow a small section of lawn on a slope between walks. Their skid-steer practices coupled with their attempt to claw their way back up the slope leaves nothing but churned mud and stripped sod. I wish I cou... read more
Business response:
Hello William, We are sorry to see this feedback. We can assure you that we strive to provide the best service to everyone and everywhere we maintain. We would like to assess this situation further so we can start to make things right. Can you please email communications@brightview.com with more details, including the name and location of your HOA, and we can send this along to the local manager for follow-up. Thank you.
Pros: New equipment clean and friendly uniformed workers. The irrigation crew is knowledgeable and able to maintain systems properly. Cons: The management is unresponsive. Doesn't answer the phone, ignores email communications,ignores text communications. I've met in person to discuss issues and am assured that things would be resolved but the work never materializes. Mowing is sloppy. Expect tall grass around posts,flags,signs, anything that you would have to weed wack or move to mow. At one point I bought a push mower to m... read more
Business response:
Hello Christopher, We want to assure you that BrightView does our best to provide the best service to all of our customers. We are thrilled to see that our irrigation crew is able to provide such great service! We are interested in learning more about where you live and the issues you mention so we can help make thing right. Can you please email communications@brightview.com with more details, including your HOA name and location, and we will do our best to make things right. Thank you.
Brightview has burned my grass with chemicals. They were hired by my HOA and am waiting for a response from the HOA about my complaint. My lawn was green before Brightview treated it. Many of my neighbors also have lawns that have been burned from chemicals. Not a happy camper.
Business response:
Hello Wilma, Thank you for taking the time to reach out to us to let us know your concerns. We are interested in learning more about this so we can help make things right. Would you please email communications@brightview.com with more details, including the name of your HOA and your location, and we will do our best to help you out. Thank you.
They damaged our flowers and refuse to do anything about it. I witnessed this happen and get nowhere with them. They are just giving the run around and it is unethical and frustrating to say the least!
Business response:
Hello Brandon, Thank you for taking the time to reach out to us and to make us aware of your issue. We would like to know more about this so we can help make things right. Can you please email communications@brightview.com with more details, including your HOA name and location as well as contact information, and we will do our best to get this handled appropriately? Thank you.
I would prefer if I could give this company a lower rating than 1 star. They offer horrible services and won't actually do their job. When they actually do show up, they've damaged my car and my home multiple times. When I attempted to ask them to repair the damages they made, even on just my siding to my house that they shredded in multiple areas, they stated that they are not responsible and won't fix any damages they create. After that attempt, they ignored all of my calls and won't call me back. I'm currently filing a la... read more
Business response:
Hello Tyler, We want to let you know that at BrightView Landscapes we take each customer’s account very seriously and do our best to perform an amazing service. Please allow us to further review of your situation. Can you please email communications@brightview.com to give us a little more information about this occurrence and we will do our best to follow-up.
I was driving and one of their law mowers shot rocks down the side of my vehicle. I contacted them the same day and they assured me that it was their fault and the supervisor told me that the guy running the mower was at fault where he had the tube tied open/ up shooting debris over the road. It did a lot of rock chips and broke my wind shield. They fix my windshield but are giving me the run around on my he dent and rock chips. I don’t know what else to do.
Business response:
Hello Mike, We are sorry to hear about this experience. We are happy to see that your windshield was fixed. If you could give more details, including the location of this occurrence, we would be happy to help further. Please email communications@brightview.com with more info and we will be able to assist.
No Stars I Had to Give Them One Star to Post Review - This Company Insurance Fraud - American Insurance Is not at Location Provided By Brightview - Supervisors and Managers Lie and Keep Redirecting You To Different company SUB divisions to Wear You Out. The City of Fountain Valley Even Had a claims Rep tell me they were absolutely at Fault For RV Damages in the Amount of almost $12,000.00 Since it is a billion dollar international company they Refuse to Provide Legitimate Policy and Give a International Number For Claims? So... read more
Business response:
Hello Scott, We are sorry to hear about this experience with BrightView. We will do our best to follow-up with this and send it along to the appropriate person for follow-up. We want to assure you that we always strive to provide our best service whenever possible.
They need to get the office staff together. My son has been requesting his W2 for 5 weeks and not one person in that damn office in different states will help. Courtney N with the Ohio branch needs to go back to learn customer service. My son had terrible experience with the company and reading the reviews on this company thank god I don't use them. I am filing the complaint with the IRS for the W2. Oh, and one of the ladies told my son they were mailed but she is receiving calls about people not getting them. I have sent em... read more
Business response:
Hello Seante, Thank you for making us aware of this claim. Has your son tried to log onto the portal to print out his W2, which was provided via email. That is best way to receive a quick and easy W2 for the previous year. Thank you.
Frequently asked questions about BrightView Landscape
How is BrightView Landscape rated?
BrightView Landscape has a 1.6 star rating with 113 reviews.
When is BrightView Landscape open?
BrightView Landscape is closed now. It will open tomorrow at 8:00 a.m.
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