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BrightView Landscape
- Landscape Architects
- Blue Bell, PA
About this business
Specialties: BrightView is one dependable partner that can see you through the entire lifecycle of your landscape, offering thoughtful solutions and an experience consistent in both quality and reliability. Established in 1939. With roots dating back to 1939, see the evolution of Brickman and ValleyCrest into BrightView, North America's industry leader in commercial landscaping.
Location details
980 Jolly Rd #300, Ste 300, Blue Bell, PA, 19422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over a 6 month period our HOA went through 3 account managers. The property was not being taken care of properly and we continually brought it to their attention. Each manager would make promises of how they'd make it better and restore the relationship. Each of the manager changes had a period where we weren't notified, we'd continue to contact with no response, to find out the person didn't work there anymore. When crews did show up, the work was in adequate. Other times they just didn't show up. We started to ask for disc... read more
Business response:
Hello, Mark H*********, We are sorry to see this feedback and thank you for sharing it with us. We would like to know more so we can do better. Would you be able to share the name of your HOA with us so we can send this feedback to the local leadership team, including your contact information, for the appropriate follow-up? Thank you.
Not long ago, I actually used to work for these clowns and let me tell you that this company is simply the worst to work for. To start off, their screening process for hiring employees is a complete and total joke. They literally hire any random Joe blow schmo off the street just to fill their worker ranks. At my location I came to find out that there were several ex cons working there. One of those ex cons who had quite a detailed history of being in and out of prison and was a known gang member disappeared for several mont... read more
Business response:
Thank you for reaching out to us and making us aware of this situation. We would like to share this information with the HR Team so that they may investigate these issues and concerns for you but we will need a little more information. Would you be able to share the city and state this occurred as well as any contact information so they may reach out to you for any additional information they might need? Please email ****************************with those details. Thank you.
My disabled son threw my phone out the window when we were driving and I went to turn around to pick it up and one of your guys tried to lie and steal it. Ended up sending my husband to their location and they fessed up and gave it back.
Business response:
Hello Heather, Firstly, we want to thank you for taking the time to make us aware of your concerns and we can assure you that we want to help you make things right. We are sorry to see this feedback. BrightView does our best to provide the finest service possible. Can you please email *****************************with a good contact number, and we will do our best to follow-up. Thank you.
I have owned and lived in my home for 33 years. HOA *******. I served on the board for 8 years. Have always been proud and happy with the landscaping and proud of my property That all changed when the board changed over to Brightview. I walked each morning through the neighborhood and I and I have never seen our community in such shape. Unkept lawns that have been let go to be full of weeds only. I have no idea how anyone will be able to correct the damage that has been done This is all because of Brightview. It literally lo... read more
Business response:
Hello, we want to let you know that at BrightView Landscapes we take each customer’s account very seriously and do our best to perform an amazing service. Please allow us to further review of your situation. Can you please email communications@brightview.com to give us a little more information about this occurrence, and your contact information and we will do our best to follow-up
I normally am not one to post negative reviews but this is the company that my HOA selected for our neighborhood. I didn't see any special price or really anything good to keep them as our landscapers. Biggest compliant for me - it was almost every two weeks that I would be replacing my sprinkler heads because they would just run them over. I would have leaking sprinklers constantly. I am a pretty understanding person and even a "oops I'm sorry note" would have been nice. Nope, never was told. I really didn't feel like our l... read more
Business response:
Hello, We want to let you know that at BrightView Landscapes we take each customer’s account very seriously and do our best to perform an amazing service. Please allow us to further review of your situation. Can you please email communications@brightview.com to give us a little more information about this occurrence, including the name of your company, HOA, or property that BrightView services and your contact information and we will do our best to follow-up.”
Good morning. My name is John and I live in *********** *********** **. The community is supervised by ***** ***********. The lawns, plants, shrubs, trees and ice & snow removal is done by Bright View Landscaping. I have lived in my house for two years now and the siding, downspout and edging have been damaged on three separate occasions. The solar lights around my bushes in the front have been damaged several times as well. When Mary Ann was in charge of the employees she was very approachable and made sure that the repair ... read more
Business response:
Hello, We want to let you know that at BrightView Landscapes we take each customer’s account very seriously and do our best to perform an amazing service. Please allow us to further review of your situation. Can you please email ***************************** to give us your contact information and we will do our best to follow-up.
BrightView Landscapes is the WORST landscaping company that is in existence today. BrightView Landscapes needs to go out of business completely. Their service is horrible, inconsistent, and unprofessional. The staff and crew at BrightView landscapes do not know the first thing about customer service. Their service is beyond horrible. I do not recommend this company in anyway. The CEO of this organization, Andrew M******** should be ashamed of himself. The staff do not care about their customers and do not know the first thin... read more
Business response:
Thank you for taking the time to share such a detailed review about your recent experience with BrightView. We are disheartened to hear that many elements of your landscaping needs were not met by us. We would like to take the opportunity to speak with you further and discuss your feedback in depth. Please take a moment to email us more details at communications@brightview.com. We look forward to hearing back from you.
I normally do not like to post negative reviews, but hopefully this review will get BrightView’s attention. They removed 5 trees from the berm behind my property. Dragged all the debris through my property ruining my decorative rocks and trampling my grass. Left the debris on my property for over 2 weeks. I had to hire other people in addition to my family to clean the debris. They refused to take responsibility and clean up, they do not want to come out and talk to me about replacing my broken decorative stones, and have ig... read more
Business response:
Firstly, we want to thank you for taking the time to make us aware of your concerns and we can assure you that we want to help you make things right. We are sorry to see this feedback. Pease know that BrightView does our best to provide the finest service possible. Can you please email communications@brightview.com to give us a little more information about your feedback, including your location and HOA name, and we will do our best to follow-up. Thank you.
This company needs to be removed from the landscape business all together, they are the worse so called nationwide landscape company. My community has had them for a 3 year contract but they should have been fired at least a year ago .They are the worse landscape company on the planet. Half the time they don't show up or make up all kinds of excuses for the absents of the crew which is BS. They have NO communication with their workers, plus we have been through several managers. they just don't care about what they are being... read more
Business response:
Hello, We want to let you know that at BrightView Landscapes we take each customer’s account very seriously and do our best to perform an amazing service. Please allow us to further review of your situation. Can you please email communications@brightview.com to give us a little more information about this occurrence, including the name of your company, HOA, or property that BrightView services and your contact information and we will do our best to follow-up
Frequently asked questions about BrightView Landscape
How is BrightView Landscape rated?
BrightView Landscape has a 1.6 star rating with 113 reviews.
When is BrightView Landscape open?
BrightView Landscape is closed now. It will open tomorrow at 8:00 a.m.
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