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Brann's Steakhouse & Grille
- Steakhouses
- Grand Rapids, MI
About this business
In 1960 John Brann Sr. opened the first John Brann’s Steakhouse in Grand Rapids Michigan. This is where the famous Sizzling Steak got its beginning. John wanted to make sure that families could go out to eat and get a great meal at a great price. The idea caught on because they were selling 800 Sizzling Steak dinners on Saturday nights! WOW!
Location details
401 Leonard St NW, Grand Rapids, MI, 49504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst service I have ever had at Branns. Food showed up wrong and overly greasy. Sent one of the burritos back to be remade. 30 minutes later were paying the bill and still waiting for that burrito. Manager wouldn't even come to the table. I never even got to eat. Going to a concert tonight on an empty stomach. Thanks Branns.
Went down with a group of people to have drinks and food prior to the concert everyone was great had a wonderful time
Business response:
Hello Steve, thank you for the support. Be sure to check out our Facebook page for deals!
The service was outstanding and the food even better. Wife loved the green beans (although I pay for it later in the car on the way home �). The only downside was our the long hair on our waiter (or waitress, I’m not sure, although the name tag read “John”). We will definitely be back but we respectfully request a waiter with a PROPER haircut.
Business response:
Thanks Lester! we value your support.
Went to Brann's with family on Saturday to celebrate my step dads b-day and we had Nick as a waiter. He was the best waiter ever. So attentive and kind and joked right back with us. Thanks for a great fun experience and great food.
Business response:
Hey Ellen, thank you for the support
I haven’t been to Branns in a long time, so I decided to take the family including my mother. Waiter took forever to serve us our drinks, then finally took our order. Come to find out 30 minutes later by the manager that the waiter forgot to put our order in!!! 20 minutes after that, once I asked to speak to the manager again, the regional manager comes to speak to us. She offered to pay for our meal, which was fine, but still took another 15 for them to bring it out, so we asked for to go box’s because my son was getting ti... read more
Business response:
Hello Abraham, the wait time you describe and mishaps with your food are unacceptable. The service you received, is not something we tolerate or accept and we are truly sorry for your experience and quality of your families meals. We would really like to speak to you directly and apologize. If you could take a few minutes of your time to fill out our comment form, we can get more details of your experience while dinning at our restaurant through this, we would really like the opportunity to regain your support. https://www.b... read more
Waited 1 1/2 hours before getting our food. When it came my chicken was burned, my husband's ribs were very dry and his steak was over cooked. Waiter was very apologetic and very busy. He was the best part of our experience.
Had Nick as our server and he was amazing! Thank you Nick and Go Blue �
Too much wrong to even go through it all. Avoid it.
Business response:
Hello Jeff, We apologize for the overall perception you've gained about our restaurant, we value the support of our guest and would like to speak to you directly. Please fill out a comment form, explaining in detail the issues you've faced while dinning at our restaurant. Hopefully we can regain your support as a guest. https://www.branns.com/guest-comments
Great prime rib sandwich and fries. Great service (Evan the bartender), friendly staff and patrons. I’ll definitely be back.
Business response:
Thank you Sara, we really appreciate you.
Frequently asked questions about Brann's Steakhouse & Grille
How is Brann's Steakhouse & Grille rated?
Brann's Steakhouse & Grille has a 3.9 star rating with 2,611 reviews.
When is Brann's Steakhouse & Grille open?
Brann's Steakhouse & Grille is closed now. It will open on Monday at 9:00 a.m.
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