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Bob’s Discount Furniture and Mattress Store
- Furniture Stores
- Harrisburg, PA
About this business
Visit Bob's Discount Furniture in Harrisburg, PA to shop quality furniture at untouchable values. Browse the showroom for affordable bedroom sets, living room sets, dining room collections, sofas, mattresses, recliners and more. Stylish home accents and accessories bring this inspiring location to life. Need design ideas? Check out the latest Shop The Look room combinations from our design team, and take the guesswork out of furnishing your style. Friendly sales associates are available to provide expert advice so you can ma... read more
Location details
5125 Jonestown Rd, Harrisburg, PA, 17112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
RecommendedGreat customer service. Brian Collins took care of everything. Even carrying a table over to the sofa so I could see how it looked!
NO , HORRIBLE PLACE TO BUY ANYTHING . I SEE THEY DELETED MY REVIEW AND BLOCKED ME . NEVER TALKED TO ME PERSONALLY ON THE PHONE . MADE A DECISION ABOUT MY COMPLAINT WITHOUT EVER TALKING TO ME ON THE PHONE . NEVER TRIED TO COMPENSATE ME FOR POOR CUSTOMER SERVICE OR FURNITURE. ITS ALWAYS THE CUSTOMERS FAULT . GOOF PROOF IS A SCAM . NO MATTER WHAT HAPPENS TO YOUR FURNITURE YOU WILL NEVER BE COVERED BY THIS WARRANTY IT IS A SCAM THEY WILL TELL YOU ONE THING AND DO THE COMPLETE OPPOSITE. DO NOT WASTE YOUR MONEY HERE . THE FURNITUR... read more
Business response:
Hello Theresa, we apologize for the negative experience you are having. We would like to review your account, can you please provide the name your account is under and your phone number? Thank you.
Furniture new in November used gently and looks like and feels like furniture 20 years old. They said of high quality but I am dubious of that. I have had nothing but the run around with customer care. They are coming tomorrow to look at it. I am not inspired by the customer service I have received so far. I fully expect them to weasel out of replacing the furniture.
Business response:
Hello Michael, if you would like assistance, please provide the name your account is under and your phone number through direct message. Thank you.
Erica was phenomenal when I say she went above and beyond to help me furnish my new home. I’m so thankful for her and her expertise and professionalism and wisdom of good quality furniture. Thank you Erica you are amazing 😉 🥰💪🏾
Business response:
Thank you for taking the time to speak with me today. If you need any future assistance please reach out through private message.
Amazing customer service. Our salesperson was Erica Bibak and we highly recommend her. She listened to everything we had to say and found exactly what we were looking for. When we were curious as to how a chair would look with the sectional we were interested in she moved the chair across the store to the sectional and did the same with a coffee table. Long story short we bought all of it.
by giving disabled people like myself store credit and allowing them the decency to pay it back when the debt is done.
15 months ago I bought a sofa and love seat, I live alone so this furniture is not used very often. I don't have a tv in my living room, so I don't sit on it every day. the springs on the love seat came up and the cushions will not lay down. I sat down on the love seat thinking the cushions would go down, and the springs made a tar rabble sound like something let go. Called Bobs and yes, they wanted me to pay for someone to come take a look at it. You would think that a love seat would last longer then 15 months, especially ... read more
Business response:
Thank you so much for speaking with us, Martha. We hope you have a wonderful day!
Just had an incredibly disheartening experience at the Harrisburg location. I went in seeking information on several pieces as I am moving to a new apartment with hopes to make my new place even “homier” for my boyfriend and myself than what we have now. We walked in and within 5 minutes of looking at storage beds were greeted by Charles who briefly introduced himself as one of the managers and then continued on his way. I thought “no big deal, we just got here” so we continu...Continue Reading
Business response:
Hello Bec, we are very sorry to hear about the negative experience you had in our Harrisburg location. We will make sure this is known by the store manager at this location. We hope you return and you may purchase at different locations or online. Thank you.
Good prices and a big selection. Salesman were very helpful.
Frequently asked questions about Bob’s Discount Furniture and Mattress Store
How is Bob’s Discount Furniture and Mattress Store rated?
Bob’s Discount Furniture and Mattress Store has a 4.6 star rating with 2,686 reviews.
When is Bob’s Discount Furniture and Mattress Store open?
Bob’s Discount Furniture and Mattress Store is open now. It will close at 9:00 p.m.
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