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Bob’s Discount Furniture and Mattress Store
- Furniture Stores
- Harrisburg, PA
About this business
Location details
5125 Jonestown Rd, Harrisburg, PA, 17112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
My reclining couch broke in 2 years. The foot rest frame broke. I bought a 5 year warranty. I put in a request to fix it. They told me the frame wasn’t covered. How can this be. That is the foundation of the piece. Do not buy the warranty it’s not worth it.
RecommendedFirst of all the associates kindness(Barry) and his knowledge of the furniture. The furniture is built very well and it’s pretty!
RecommendedGreat Sales staff and products to choose from. Prices are very competitive
RecommendedGreat pricing on furniture, and all staff members go above and beyond with customer service
DO NOT TRUST THIS STORE! Do not go to this store. They have failed to deliver on many fronts. My experience has been that they are not trustworthy. My experience with Bob's Discount Furniture began extremely well. The floor staff was helpful and great. When the delivery of the furniture is where the failure began. 1) Initially, the first delivery of the furniture was broken, and they had to reschedule after unpacking the bedroom set. 2) The second delivery also had a broken piece of furniture, but the delivery team tried to ... read more
Terrible customer service. Ordered furniture in October, obviously orders are delayed due to COVID... order was finally confirmed for delivery on 12/31 with a delivery time of 12-3pm. The delivery got pushed back multiple times throughout the day and finally at 5:23pm, I received a text that the delivery was 9mins away. Waited an additional 20mins, and shockingly no delivery. Drivers went home to celebrate the new year. New delivery date got pushed to 1/5 (doubt it will even show up then). Through the multiple people I spoke... read more
their delivery people 100% awful. their problem solving people 100% failed. will never ship here again. and will tell as many people as I can not to.
10/10 Do NOT recommend buying furniture from here or having JEN NEWBAUER as your sales consultant. Have had to reset my delivery date three times because they decided to change it last minute and not contact me then when I call she tell me it’s in Chicago and if I wanted it I should drive to Chicago to pick it up!! She was extremely rude and told me furniture was not a necessity and when I spoke with the manager he did nothing about it. I had to cancel my order and trying to find furniture somewhere else now. So disappointin... read more
Frequently asked questions about Bob’s Discount Furniture and Mattress Store
How is Bob’s Discount Furniture and Mattress Store rated?
Bob’s Discount Furniture and Mattress Store has a 4.6 star rating with 2,962 reviews.
When is Bob’s Discount Furniture and Mattress Store open?
Bob’s Discount Furniture and Mattress Store is open now. It will close at 9:00 p.m.
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