Blue Compass RV

Ronald M 

on BBB

2 years ago

Their service department is useless. They cant return a phone call unprofessional six weeks I theyve had my ***** is less than a year old. This is completely ridiculous. I have never dealt with a service like this they dont you returning email text even if you cant take care of the problem right away you dont just ignore people. Highly disappointed wouldnt buy from them again, and sorry that I have to use this place for service. They need a new service manager and new service reps 

William D 

on BBB

2 years ago

Was working with will who knows RV'v had a wonderful experience if you're looking it needs to be your first stop all the staff are the nicest people I've ever dealt with. Thank you BLUE COMPASS 

Myrtle M 

on BBB

2 years ago

Blue Compass Rv in ******** We are retired 82 and 76 year old. They sold us a used 2018 ***** truck camper. First the fridge wouldnt cool down. Cost us $173.00. Were supposed to get $73 back. $100 deductible. Our first trip, 2nd night sleeping the roof leaks over the bed. In ************, no Blue Compass. No one to help. We got sealer tape from Campers World and taped everything trying to fix til we got home. That night, rain again about midnight. We had to sleep on outer edges of bed with pots and bowls in center. Next morn... read more

Mark A 

on BBB

2 years ago

Should have read these reviews before I went there,tried to get our rv into the shop for warranty repair on the air conditioner and heater that does not work even though it had never been used.Over 5 weeks before they will even look at it.I wont ever buy another RV from them 

Ka E 

on BBB

2 years ago

Have never purchased anything from them and they are spam texting me on my work phone with my name trying to get me to buy some sort of VIP membership. You cannot hit "STOP" - they will NOT stop texting. It has a 4 year old Zipcode in the link that I will not hit. I feel violated and this company pretty much just assured I will NEVER do business with them. My number is on the *** list and I have never given it out. 

Jimmie S 

on BBB

2 years ago

My rating would be -0. BUYER BEWARE!! Do not make a purchase from RV One Superstores in *********, **!My husband and I (retired) traded our Fifth Wheel and paid cash for the difference of our trade for a ************************************************************************* *********, **. BIG mistake! DO NOT PURCHASE from this dealership! False promises were made throughout the transaction. Once they have your money, they are done with you!Our new camper was to be delivered to ************, **, on June 20, 2023. We receiv... read more

Peter L 

on BBB

2 years ago

Company has poor character and does their best to deceive for financial gain. 

Cetty W 

on BBB

2 years ago

If I could give it a negative I would give the -10. I bought a brand new 2023 unit where nothing worked. The work was so extensive that I am asking for a new unit. Nobody will call me back. Nobody will acknowledge how bad the unit is so stay away dont buy from blue Compas if you a good product 

Mark E 

on BBB

2 years ago

Blue Dog , now Blue Compass RV is to be avoided. Not everyone at this service **** is incompetent, just most of them. This place has definite communication issues. Parts orders are lost and have to be reordered. Problems are misdiagnosed resulting in your time being wasted. Im a year and a half into my rv ownership and things are still not handled. In one instance I made an appointment a couple of months in advance but when I took it in, after my unit being there for two weeks, no progress had been made. Then the service adv... read more