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Blue Compass RV is a leading recreational vehicle retail company in the United States with a focus on providing an outstanding experience for recreational vehicle customers in new and used sales, service and parts, and customer financial services.
301 E Las Olas Blvd Suite 700, Fort Lauderdale, FL, 33301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Description of complaint :Me and my wife bought a USED ** 11 Nov 2023 @ the ***************. location. The** only had ****** miles on the chassis. The ** was owned by a older couple *********** and I also had a trade in that was in excellent condition for a 2012. Even thetechnicians on the floor was commenting on what a nice and well taken care of trailer itwas. Got the lowest offer and it was sickening to me, ****** trade in for a NADA ********* of ******. I should have walked away, but it had some issues, nothing major and... read more
Zero stars, they called me to talk about consignment and flat out lied. they called from south Carolina stated they use base nada only. But she stated the number is 20k less than what it really is. I said i believe you are pricing the wrong unit. She told me I was wrong, I re-ran the Nada guide price she claimed to use, and low and behold the range was 10 to 20k off more than her quote. Watch yourself, their consignment is they get everything above your agreed upon price, and 10 - 20k is a pregood take for them, not so much ... read more
Good Morning - I recently purchased a ************** 37MDSQ from Blue Compass RV in **********.On our first camping trip with our new camper, my wife went to use the dishwasher. It kicked off and ran as it should. When it went to cycle out the dirty water for clean in the next step in the process, it very quickly flooded the living area of the camper. T We cleaned this up as best we could, and manually removed the water from the dishwasher. We returned home the next day (11/5/2023).Based upon the error code and the way the p... read more
paid $1000 down & did a credit application and then they pulled out of the deal.. .had it on paper .. they didn’t want to pay me what my camper was worth… one store said they would give me $11-12k for it .. then the next says$8500.. stores were about 60 miles apart..it was on paper that they would give me $12k took my money and application then sales manager called me after and tells me he don’t think he can do the dear… very bad business.. i highly doubt id ever get a camper or do any kind of business with them again…very *... read more
Honestly, if we could give ZERO stars, we would. In the beginning, the customer service is amazing, but as soon as you sign on the dotted line, youre just a number. We were sold a lemon. They know its a lemon. Our salesman admitted it, the service department admitted it, the manufacturer has even admitted it. Our brand new RV was purchased in April of 2023. Weve camped in it 9 times total since we purchased it. We started making payments on it before we even drove it off the lot. The rest of the time its been in the shop. So... read more
In August 2023 we bought a travel trailer from Blue Compast RV (formerly *****'s RV), in Murfreesboro. We wanted to buy local. When negotiating the sale we told the salesperson we were going to get our own financing through our Credit Union. They insisted on seeing what they could do. When they called us back with the financing options their interest rate was three times what our Credit Union was. The finance person who called back told me that's because they give the best pricing on the RV because they get a kickback from t... read more
My RV has been in the shop in Sequin Texas for one year. It had some water damage from the refrigerator going out. Was called about 4 months ago to pick it up because they were done fixing the damage and they didn't even fix what was damaged. I was warned about this place prior to buying my RV, wish I had listened.
Once we signed papers, our RV went to get detailed at the ***** off unicorn in *********** **. We were scheduled to pick up on Wednesday at 10. There was no communication between dealer ship and their office and said they thought we were coming at one. We waited and at 130 they told us while washing it they blew out the fuse box. It is now Friday, my husband left two messages and we cant get a call back on the status. So far Tia ***** is starting off horrible
Where to begin?We all know the ** industry doesn't have the most sterling reputation, but this dealership managed to take things to the highest (read: lowest) level I've ever seen in 30 years of ** ownership.Here it bears mention that the ONLY time we had the attention of any Blue Compass personnel was a) 10 minutes before closing time, at which point we were told that we needed to finish transferring personal items from old to new coach, and b) when ***********************, the finance guy, ceased mumbling thru the importan... read more
Blue Compass RV has a 2 star rating with 195 reviews.
Blue Compass RV is open now. It will close at 6:00 p.m.
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