Blue Compass RV

Wade M 

on BBB

a year ago

Our son and his girlfriend bought a camper from the Blue Compass in ******, ** in December. The first time they set it up, they found a pinhole in one of the water heater lines. By this time, they had already moved it to *******.They dropped the camper off for service at the ** dealership in ***** *** (Service Advisor) and ***** (Service Manager) took amazing care of the camper! They even had it detailed, gave our kids two spare tire covers, and rushed the parts for repair.Throughout the process, ***** sent pictures of the u... read more

Stephanie B 

on BBB

a year ago

We just picked up ****** from ****** Blue compass, we had a great experience until the day we were scheduled to pick up the *** We got a phone call saying that they tried to charge our battery and when they returned they found it was leaking water and it was dead. The battery worked the ********* was there until they charged it. Then we were told they they were going to waive the labor price, but a new Battery was $157. The battery was ruined when they overcharged it, but still they wanted us to pay for a new battery. We are... read more

Richard L 

on BBB

a year ago

We purchased a travel trailer from Blue Compass in Mesa AZ in June of 2022. After many warranty claims in the first year, we finally started to enjoy the trailer. In October of 2023 we had to sell the trailer due to health reasons. We sold it to a private party. We then asked the finance department to help us get a refund of our extended warranty. It is now April of 2024 and we have not heard anything from the finance department since last December. They completely ghosted us. No matter how many times I call, text or email, ... read more

Jonathan L 

on BBB

a year ago

Go to a different dealer! They had a camper listed for a set price, we set up a time to look at it. Prior to ** seeing it they put it through the shop. We look at it go to buy the camper, cash sale and the price changed! They add another grand to the price. On top of this they told us the fridge did not work and they ordered a new one and it would be replaced. As we were looking at it with a a tech, I mentioned this and in front of the sales man and he said no they didnt.. and then the sales man back tracked and said he was ... read more

Tanya M 

on BBB

a year ago

Picked up pull behind on Thursday, March 21st, 2024.We drove 200 miles after financing was done. we had to transfer items from one camper to another and was promised help to do that. We went back to transfer, and everyone was gone except for the 2 young ladies in the office who helped us move. I had just had knee replacement, so I couldn't do much. We called the dealership to ask why there wasn't any help, and they called the manager who said he would be there in 10 minutes. 1 hour later, once most was done, he showed up. We... read more

Kelly 

on BBB

a year ago

We had an absolute horrible experience with everyone at the Spartanburg SC location. As stated in previous reviews everyone lies and when you go there to look at the RV no one knows what is going on. We were told that we would have to pay a $500 hold fee to look at the RV because they only had 2 in stock. We reluctantly paid the fee because we knew we wanted a Brinkley RV and this was the closest dealership to where we were at the time. We set up an appoint to see the RV and nobody was there to show us the RV. The sales mana... read more

Cliff S 

on BBB

a year ago

By far, the worst company I ever attempted to do business with! These guys literally tried to force me to buy a camper without even looking at it..Every person I talked to there from the guy over the phone, to the sales guy, to the general manager all lied directly to us. In the store, they lied directly to our face! I told them I was interested in the camper as long as I could verify that everything worked and that I would come down there to see. I asked them to have it hooked up, and they said they they would have it ready... read more

Roger B 

on BBB

a year ago

I would give less stars than 1 if I could!I agreed to trade my class b in for a newer class b. BC asked me for a deposit of $2500.00 with no paperwork. I gave them the $2500.00 deposit and waited to hear from them as to when the vehicle would be transferred into the local dealership, After a day or so, I didn't hear from anyone and checked the BC website to see if the vehicle was still listed on their site. It was not! Normally they **** vehicles pending or sold but this one was removed entirely from their website. Please kn... read more

Tana T 

on BBB

a year ago

I got taken for $91,000. Im getting an attorney. Do yourself a favor and stay far away from this horrible place.