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Blue Compass RV
- Automotive
- Fort Lauderdale, FL
About this business
Blue Compass RV is a leading recreational vehicle retail company in the United States with a focus on providing an outstanding experience for recreational vehicle customers in new and used sales, service and parts, and customer financial services.
Location details
301 E Las Olas Blvd Suite 700, Fort Lauderdale, FL, 33301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The blue compass dealer that we purchased our RV from has been of no help. We bought a brand new unit and have had multiple problems and feel that we were seriously misled before we ever took the unit home.Once we left their lot and they had been paid, we have not been able to get them to respond to emails. Text messages or phone calls.
The ************* experience ever!!They had our Redwood for over 7 months for repairs. They said there was an issue finding parts for our electronic control system. Guess that was the truth since they ended up either putting in the wrong system. Or not programming it correctly. Many of the features are missing. We had a slide repaired due to storm damage. They did such a terrible job it leaked worse after repair. I called and sent picture of the problems and they never returned my calls.
We drove to Blue Compass-Park City KS from Pennsylvania to buy a used ffth wheel. We are experienced RV people. From the photos, I could tell the unit needed some work. The dealer said they go over everyhting but tried to sell me an $1,895 "prep" package (but could not say what it included).. I passed on that so they wanted to sell me a $695 package to do a "safety check." They will try to sell you all kinds of extras to just do basic checks ... and then thy don't do any of them anyway. At no time did any salesman, or manage... read more
Purchased our RV fall 2023 with understanding that they will store over winter. When we went to sign and finish paperwork, they had no idea where paperwork was and seemed like they had no idea we were even coming the date we agreed on for final paperwork and walk through Prior to them storing it we did our walk thru and found some issues with things (as expected) no RVs are perfect from factory. We were told before it gets put in storage everything will be fixed, well fast forward to April 24 and I tried to call to setup pic... read more
The most callous uncaring service center I have ever experienced. The service department dont give a rats a** about if they fix your camper correctly or not. Under warranty they were supposed to replace a regulator on my out door stove. They replaced it and while they replaced it they beat the c*** out of the stove broke a fitting for water supply under the stove lost the grease tray under ***** the stove and replaced the griddle that was perfectly fine. Do not go there to buy anything. You will regret it if something goes w... read more
DO NOT PURCHASE FROM ************** BLUE COMPASS!!! You will regret it!!The television in living area was broken.The cutting board missing, as it looked as they used it for another fifth wheel and took it from ours.Four light bulbs were missing, the closet doors would not slide properly. The power tower by kitchen table broken. The ** PRO system inferior from the start. We have been operating from our cell phone which is ridiculous! The clock in the kitchen has been broken from the start. These are things that should have be... read more
Our son and his girlfriend bought a camper from the Blue Compass in ******, ** in December. The first time they set it up, they found a pinhole in one of the water heater lines. By this time, they had already moved it to *******.They dropped the camper off for service at the ** dealership in ***** *** (Service Advisor) and ***** (Service Manager) took amazing care of the camper! They even had it detailed, gave our kids two spare tire covers, and rushed the parts for repair.Throughout the process, ***** sent pictures of the u... read more
We just picked up ****** from ****** Blue compass, we had a great experience until the day we were scheduled to pick up the *** We got a phone call saying that they tried to charge our battery and when they returned they found it was leaking water and it was dead. The battery worked the ********* was there until they charged it. Then we were told they they were going to waive the labor price, but a new Battery was $157. The battery was ruined when they overcharged it, but still they wanted us to pay for a new battery. We are... read more
We purchased a travel trailer from Blue Compass in Mesa AZ in June of 2022. After many warranty claims in the first year, we finally started to enjoy the trailer. In October of 2023 we had to sell the trailer due to health reasons. We sold it to a private party. We then asked the finance department to help us get a refund of our extended warranty. It is now April of 2024 and we have not heard anything from the finance department since last December. They completely ghosted us. No matter how many times I call, text or email, ... read more
Frequently asked questions about Blue Compass RV
How is Blue Compass RV rated?
Blue Compass RV has a 2 star rating with 200 reviews.
When is Blue Compass RV open?
Blue Compass RV is closed now. It will open at 8:00 a.m.
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