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Blue Compass RV
- Automotive
- Fort Lauderdale, FL
About this business
Location details
301 E Las Olas Blvd Suite 700, Fort Lauderdale, FL, 33301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased a trailer from this dealership in 2022 and were convinced to purchase an extended warranty, tire package, roadside assistance, and GAP. fast forward to July 6th, 2024, and we sold the trailer. We promptly cancelled the extra services and were told it could take up to 8 weeks for the cancellation to be processed. How something as simple as a cancellation can take that long is mind-blowing and after speaking with the company behind the extended warranty products, we discovered we have been getting the run around f... read more
We are disgusted with service from them. We purchased a ******** ***** B RV in 2022 for $189,000.00 from the location in ******* in **************. At this time they were called RV One. In addition we purchased a bumper to bumper warranty for $15,692.00 that was supposed to cover our RV for 5 years. We have owned this RV for 2 years this September. In this period we have had problems with our macerator pump, air conditioning system and our refrigerator had to be replaced, furnace and water leaks. Not all of these problems ha... read more
Purchased Camper trailer this spring from Blue Compass RV ******* ** location. On first outing, found a very small cut in the awning. Immediately called service and had to leave a message regarding warrantee work.5/4. called left message with service manager ****. - Never returned call 5/9. (roughly) stopped in to schedule service due to non returned call (dealt with this before with them).6/5 dropped off camper, explained where cut was located. was told diagnostics would be done end of next day.6/8 called, left message with... read more
The blue compass dealer that we purchased our RV from has been of no help. We bought a brand new unit and have had multiple problems and feel that we were seriously misled before we ever took the unit home.Once we left their lot and they had been paid, we have not been able to get them to respond to emails. Text messages or phone calls.
The ************* experience ever!!They had our Redwood for over 7 months for repairs. They said there was an issue finding parts for our electronic control system. Guess that was the truth since they ended up either putting in the wrong system. Or not programming it correctly. Many of the features are missing. We had a slide repaired due to storm damage. They did such a terrible job it leaked worse after repair. I called and sent picture of the problems and they never returned my calls.
We drove to Blue Compass-Park City KS from Pennsylvania to buy a used ffth wheel. We are experienced RV people. From the photos, I could tell the unit needed some work. The dealer said they go over everyhting but tried to sell me an $1,895 "prep" package (but could not say what it included).. I passed on that so they wanted to sell me a $695 package to do a "safety check." They will try to sell you all kinds of extras to just do basic checks ... and then thy don't do any of them anyway. At no time did any salesman, or manage... read more
Purchased our RV fall 2023 with understanding that they will store over winter. When we went to sign and finish paperwork, they had no idea where paperwork was and seemed like they had no idea we were even coming the date we agreed on for final paperwork and walk through Prior to them storing it we did our walk thru and found some issues with things (as expected) no RVs are perfect from factory. We were told before it gets put in storage everything will be fixed, well fast forward to April 24 and I tried to call to setup pic... read more
The most callous uncaring service center I have ever experienced. The service department dont give a rats a** about if they fix your camper correctly or not. Under warranty they were supposed to replace a regulator on my out door stove. They replaced it and while they replaced it they beat the c*** out of the stove broke a fitting for water supply under the stove lost the grease tray under ***** the stove and replaced the griddle that was perfectly fine. Do not go there to buy anything. You will regret it if something goes w... read more
DO NOT PURCHASE FROM ************** BLUE COMPASS!!! You will regret it!!The television in living area was broken.The cutting board missing, as it looked as they used it for another fifth wheel and took it from ours.Four light bulbs were missing, the closet doors would not slide properly. The power tower by kitchen table broken. The ** PRO system inferior from the start. We have been operating from our cell phone which is ridiculous! The clock in the kitchen has been broken from the start. These are things that should have be... read more
Frequently asked questions about Blue Compass RV
How is Blue Compass RV rated?
Blue Compass RV has a 1.9 star rating with 215 reviews.
When is Blue Compass RV open?
Blue Compass RV is open now. It will close at 6:00 p.m.
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