Blue Compass RV

Randy S 

on BBB

a year ago

I purchased my camper at the NH location (RV one at the time in June 2023) thinking I could have it serviced at the VT location seeing it was not far to travel from my home in VT . We used it 2 nights before taking it home than the wife and our daughter used it one night in July . That morning in July I got a call from the wife that water was dripping on the bed . I took it to the VT service shop and they took it in the shop . Before taking it to them I looked at the camper and found two seams that where not sealed . When I ... read more

Rebecca D 

on BBB

a year ago

Just bought a fifth well toy hauler 10/12/23. Brought it home which was 2 hours from dealer. The slide out in bedroom wont extend or retract and is now stuck out about 2 inches. Weve called our rep and a technician and can hardly get a response. Told us to bring it in even though slide out is partially out. We were sent a video that told us to pretty much take out the slide and check motors which is not our responsibility. We have a vacation coming ** in 5 days. Guess once the sale is made they are done with you! I thought c... read more

Fred H 

on BBB

a year ago

Total bait and switch type company. The sale person will tell you anything to get a deposit from you. And, they don't deliver what they promise. They will add fees up the dying ***** DO NOT GO HERE 

Matt S 

on BBB

a year ago

Never again!! Stay away as fare as you can!! They take your money and after that they will have nothing to do with you!! 

Alan M 

on BBB

a year ago

My experience from the get-go has been horrible once I signed the papers and it was mine. I not only bought an RV, but I bought a headache as well. Once cells was done with you. They wash their hands so when it comes to service, theres nothing but rudeness and ignorance. 

Allen D 

on BBB

a year ago

We took our Fifth wheel to *************** ******* **. Where we purchased it 7 years ago. ***** was a great place. Upon arrival we found out it had just been purchased by Blue Compass RV. We needed a blow out repair on the way we had another blow out on the other side. So the repairs were 2 12x 12 section of the metal skirting and the plastic wheel well skirting and 2 clearance lights no major damage or any other damage for that area. We had insurance so they sent the estimate to our insurance company. The estimate for that ... read more

Billy F 

on BBB

a year ago

I found a brand new ** at Blue Compass in ***** **. and pit a down payment of 10k on it and filled out financing paperwork. They told me they would need to make ready the unit. Its supposed to be brand new! They said the ** unit in garage was defective and needed to be changed out, the stove/oven was defective and needed to be changed out, and the slide motor needed to be changed out as the slide wasnt working. After almost 3 weeks of this unit having things wrong with it they then told me they changed a relay switch out on ... read more

Jeff B 

on BBB

a year ago

I would think twice about doing business with this place My wife and I bought a used motorhome when I first contacted them we thought the trade value and price was fair. Two things happen that I thought was sketchy, first they force you into borrowing the money, I repeatedly said I wanted to pay cash, when I told them this they told me if I paid cash it would be $10,000 more in the price REALLY ?. So I went along with it filled out the loan application. The loan went through and we were on our way. We immediately paid off th... read more

John M 

on BBB

a year ago

This was a horrible experience for me. The financial *************************** was rude and of of no help at all. He was hostile and combative. The service department was useless and of no help either. I was told that the guy would help me get some stuff done for the camper before I left and he didn't do it. In fact members of the service department just sat and watched as I clustered for an hour and a half and not one asked if I needed any help. I was supposed to to get a quote on a part and never saw the guy again. Then ... read more