Blue Compass RV

Beth J 

on BBB

a year ago

I have been looking for a year for the ************ I wanted, I found one from a dealership that's switching over to Blue Compass, I told them I wanted to pay cash and they were going to charge me **** dollars more just for paying cash. I then called another dealership and and asked them if they had the same policy on cash, they said no, that Blue Compass was wrong. So needless to say I canceled with Blue Compass and took my business elsewhere. 

TIFFANY B 

on BBB

a year ago

I did not purchase but I did come by. My encounter with Michele was outstanding. Truely an outstanding employee. I will be by again. 

Karen K 

on BBB

a year ago

We traveled 75 miles to the Blue Compass dealer in Colorado Springs, Colorado because this particular dealer had the model we wanted. As we were purchasing we asked several different times and in different ways if we would be able to take the trailer in for maintenance and or repairs to the Blue Compass dealer in Denver. Both the salesman and Financial advisor said "yes". However, when we called the Blue Compass Dealer in our area of Denver they stated they cannot do maintenance or repairs on Grand Design trailers because th... read more

Mark H 

on BBB

a year ago

I have been trying to get my check for the unused portion of an early cancelled extended warranty plan for almost 4 months. The dealership I am referring to is your *****, **. location- GM is **** *** who has told me numerous stories about why the check hasnt arrived yet. This has been a comedy of errors. **** *** is a poor excuse for a GM. 

Danny W 

on BBB

a year ago

As long as you are interested in purchasing something from them, you can get them on the phone. Once you make the purchase it is impossible to get them to call you back. We purchased a Super C (over $200,000), the tag from our trade had to be transferred. We have waited over a month; the temp is expiring, and we are leaving for trip. I have been calling for over a week and left several voicemails. Finally received a call back and they have to overnight another temp tag because they still haven't gotten the transfer completed... read more

TERRY B 

on BBB

a year ago

A MONTH AGO , WE BROUGHT OUR PASSPORT RV INTO BLUE COMPASS IN WHEATRIDGE, COLORADO, TO REPLACE A WATER PUMP. AT THE TIME I BROUGHT IT IN I WAS NOT A HAPPY CAMPER PER SAY AS I HAD JUST REPLACED THIS WATER PUMP 6 MONTHS EARLIER UNDER MANUFACTURERS WARRANTY AT OUR DEALER IN ARIZONA. THE DAY WE COME IN WITH AN APPOINTMENT WAS THE DAY THAT BLUE COMPASS RV HAD OFFICIALLY TAKEN OVER OVER OTHER RV DEALERS. SO WE ARRIVE AND THERE'S A SET PLACE TO PARK, THERE IS A BLUE COMPASS SERVICE GUY WITH A CLIPBOARD THERE WHO KNOWS WHO WE ARE, T... read more

Ami D 

on BBB

a year ago

Where do I start. My husband and I bought a 2020 pop up. Went to go pick it up noticed the tension cord wasnt attached. Some of the trim was loose. So we didnt take it that night. The next day my husband went and picked it up. Brought it home. The too would only go up half way. Then it would go down. Come to find out the switch was flipped. And the service sept knew this. Took my husband 3 hours to get the top up. Went to take it back to get the switch fixed and the gears in the motor break. Emailed them about this. They wer... read more

Shanea J 

on BBB

2 years ago

Unfortunately, my experience was negative. We went specifically there from ******* to look at a RV we wanted. We were told we got to financing first (ahead of 2 others) and gave our CC info for a deposit on the unit to make sure nobody else took it.They ran our credit, and told me I would have answers in the AM as we got there late. This was stated about 45 minutes after they closed. I was able to add a co-applicant and sent a message to our sales rep about it before they opened the following day. She said no problem, we'll ... read more

Jeanette H 

on BBB

2 years ago

We purchased a **** ******************* from Blue Compass in *********** **. I was told the Unit was very clean and well taken care of. No leaks everything was up to date and ready for the road. We were going to back out of it and look closer around home, but salesman said he could talk to his manager if I wanted to hold on, so I did and was convinced to get it. This is where everything went down hill. 2 weeks after the sale went through the unit finally was delivered to us. I walked into a filthy mess. There was crusty food... read more